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Assistant Manager
4 months ago
**Qualifications**
At least six months of restaurant management experience, or one year of retail management experience
Experience running a restaurant shift without supervision
General restaurant or retail knowledge
Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
Knowledge of federal, state, and local health and safety laws and regulations
Basic computer, math, and reading skills
Effective verbal and written communication skills
Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
**Responsibilities**
Position Summary: This position assists with the leading and managing of the operations and employees during an assigned shift
Train, manage, direct, coach, lead, and assign employees during shift
Lead and manage operations during shift to provide an optimal guest experience
Manage staffing levels during shift
Perform opening and/or closing duties
Handle and properly escalate guest issues/concerns during shift
Monitor and manage the food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
Assist with preparation and maintenance of records
Comply with and enforce all company policies, procedures, and operational standards
Ensure compliance with all applicable federal, state, and local laws
Perform all station duties as necessary during shift to meet operational standards
Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment - pursuant to operational standards
Regular attendance
Move and stock food product weighing up to 50 pounds
Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 35 hours per week; irregular hours; nights; weekends; and holidays
**REQUIREMENTS**:
Robeks is a smoothie franchise chain headquartered in Los Angeles, California, USA. Founded in 1996 by David Robertson, a former investment banker, as of January 2021, the company has 83 franchise locations.
This location and Stamford are part of the same franchise.
Fun. Flexibility. Growth
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.
**Duties & Responsibilities**:
- Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments
- Provide outstanding hospitality and service to all guests
- Maintain solid product knowledge to answer questions and make order suggestions.
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
- Contribute to team efforts by accomplishing related results as needed
- Resolve customer complaints provide relevant information