Inside Sales Representative
2 weeks ago
*Join our team* M
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bilities. Marino\
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personalized local solu
ons offer a level of service and quality that our customers find invaluable We are seeking an experienced *Inside Sales Representative *to join our team *In this position, you will:*
- Generate new and repeat sales by providing product and technical information in a timely manner.
- Determine customer requirements and expectations to recommend specific products and solutions.
- Recommend alternate products based on cost, availability, or specifications.
- Present price, credit and terms in accordance with standard procedures and customers’ profitability profiles.
- Accurately process customer transactions such as orders, quotes, or returns.
- Provide accurate information regarding availability of in-stock items.
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability.
- Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items.
- Educate customers about terminology, features, and benefits of products to improve product related sales and customer satisfaction.
- Obtain accurate information from vendors relating to shipment dates and expected date of delivery.
- Monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Assisting the Outside Sales team on market pricing and project tracking
- Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint.
- Fill requests for catalogs, information, or samples.
- Remain current on consumer preferences, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, or reading trade journals.
- Setup and maintain customer files.
- Identify trends in customer satisfaction or dissatisfaction.
- Manage time effectively, meet personal goals and work effectively with other members of the team.
- Communicate to the purchasing department unexpected increases or decreases in demand for products.
- Assist in scheduled physical inventory counts.
- Maintain proficiency in using personal computers, data entry terminal and other common office equipment and software.
- Follow company policies and procedures.
- Always present a professional image to customers and vendors.
- Perform other duties as assigned. *Position Requirements:*
- *Part-time approximately 30 hours per week to start with a potential to go full time*
- High school diploma or equivalent with a minimum of 2 years of related experience
- Experience in Construction or Building Industry _Preferred_
- Customer service and interpersonal skills a _MUST_
- Ability to be proactive and able to work independently
- Friendly, reliable and willingness to learn
- Must be detail-oriented and be able to work under strict deadlines and pressure
- Ability to appropriately maintain confidentiality and handle sensitive information
- Experience working in ERP systems. Vantage highly desirable.
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Job Type: Part-time Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance Experience level:
- 1 year Weekly day range:
- Monday to Friday Work setting:
- In-person
- Office Work Location: In person
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