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Ktm Triumph Bike Sales Specialist

3 months ago

Woodstock, United States Woodstock KTM Triumph Full time

**Woodstock KTM/Triumph**

The Windy City Motorcycle Company (WCMC) is more than a motorcycle retailer; we are a company made up of riders for riders. Being the largest motorcycle retailer in the industry, WCMC is defining the standard and future of the motorcycle retail experience. Our teams are driven by a foundation of passion for fulfilling two-wheeled and three-wheeled dreams, making every day at work a new adventure; are you ready to roll on the throttle and join us?

**Woodstock KTM - Triumph **Is looking for a **Bike Sales Specialist** who will provide a legendary customer service experience for all customers.

**Duties Include**:

- Maintain an accurate customer database utilizing CRM
- Maintain a working knowledge of the products available
- Adhere to all compliance procedures
- Greet customers entering the sales department
- Present products to customers
- Demo products (Test Ride, Push Outside, and Start Weather Permitting, Sit on)
- Follow sales process
- Answer phones
- Follow up with every floor prospect within 24 hours of the visit
- Follow up with every owner within 48 hours of purchase and every 180 days after that
- Follow up internet leads immediately (same day) as well as every 24hrs after that until complete
- Maintain acceptable CSI scores
- Promote store activities to in-store prospects and through follow-up calls
- Call customers, update CRM, research products, or clean displays
- Set and maintain a presentable indoor and outdoor product display
- Maintain a clean and organized work area
- Maintain a professional appearance and attitude
- Other duties as described by management when needed.

**Required Knowledge, Skills, and Abilities**
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships

**Benefits**
- Competitive Compensation Plans
- Bonus & Commission Pay plans with endless earning potential
- Growth Opportunity
- Generous Employee discounts
- Paid Time Off
- Business casual dress code
- A fun environment
- Health Insurance, dental, vision
- Health savings account
- Life Insurance
- 401k Plan with company match

Windy City Motorcycle Company is an equal employment opportunity employer. We welcome all to come as they are