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Sales Support Specialist

2 months ago

Woodstock, Georgia, United States Jim Potts Motor Group Full time
Job Description

**Job Title:** Sales Assistant

**Company:** Jim Potts Motor Group

Job Summary

The Sales Assistant plays a vital role in supporting the sales team and ensuring a seamless sales process. This position is responsible for providing administrative and customer support to the sales department, contributing to the overall success of the organization's sales activities.

Key Responsibilities
  • Pre-Sales Support: Assist in the preparation and organization of sales presentations and customer proposals, ensuring all necessary materials are readily available.
  • Customer Service: Manage and respond promptly to customer inquiries and resolve any customer issues in a professional manner, maintaining a positive and professional attitude towards customers.
  • Administrative Support: Support the sales team with administrative tasks, including data entry, filing, and maintaining sales documentation, ensuring accuracy and timeliness.
  • Inventory Management: Coordinate with other departments to ensure timely delivery of products and services to customers, managing inventory levels and maintaining accurate records.
  • Market Research: Conduct market research to identify potential leads and new business opportunities, staying up-to-date with market trends and customer behaviors.
  • Sales Reporting: Assist in the development and maintenance of customer databases and sales reports, providing insights to improve sales strategies and processes.
  • Sales Meetings: Participate in sales meetings and provide input for improving sales strategies and processes, contributing to the overall success of the sales team.
  • Product Knowledge: Contribute to the maintenance and updating of product knowledge and sales training materials, ensuring the sales team is equipped with the latest information.
  • Marketing Support: Collaborate with the marketing team to execute promotional activities and campaigns, supporting the sales team in achieving sales targets and objectives.
  • Order Fulfillment: Handle and process customer orders, ensuring accurate and timely order fulfillment, and maintaining a high level of customer satisfaction.
  • Sales Events: Assist in the organization and coordination of sales events and exhibitions, supporting the sales team in achieving sales targets and objectives.
  • Administrative Support: Provide administrative support to the sales team, including scheduling appointments and managing calendars, ensuring a smooth and efficient sales process.
  • Compliance: Adhere to company policies and procedures, and ensure compliance with sales-related regulations, maintaining a high level of professionalism and integrity.
  • Sales Contracts: Assist in the preparation of sales contracts and agreements, ensuring accuracy and compliance with company policies and procedures.
  • Sales Targets: Support the sales team in achieving sales targets and objectives, contributing to the overall success of the sales department.
  • Inventory Management: Manage inventory photos and keep the company website up-to-date, ensuring accurate and timely information is available to customers.
  • Social Media Presence: Aide in maintaining a strong social media presence, supporting the sales team in achieving sales targets and objectives.
  • Customer Service: Be able to properly answer phones and take messages, maintaining a positive and professional attitude towards customers.
Required Qualifications
  • Education: High school diploma or equivalent; additional qualification in sales or marketing is a plus.
  • Experience: Proven experience in a sales or customer service role.
  • Sales Principles: Strong understanding of sales principles and customer service practices.
  • Technical Skills: Proficiency in CRM software and Microsoft Office Suite.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Skills: Strong organizational and multitasking skills.
  • Problem-Solving Skills: Ability to work effectively in a fast-paced and team-oriented environment, with problem-solving abilities and a proactive approach to resolving issues.
  • Sales Techniques: Knowledge of sales techniques and strategies.
  • Attention to Detail: Detail-oriented with good numerical and analytical abilities.
  • Professional Attitude: Ability to maintain a positive and professional attitude towards customers and colleagues.
  • Inventory Management: Familiarity with inventory management and order processing systems.
  • Adaptability: Ability to adapt to new technologies and tools used in the sales process.
  • Market Knowledge: Understanding of market trends and customer behaviors.
  • Flexibility: Flexibility to work occasional evenings and weekends as required by the sales team.