Current jobs related to Desktop Support Technician - Boston - NR Consulting LLC
-
Desktop Support Technician
1 week ago
Boston, United States A3 Solutions, Inc. Full time $25 - $27Desktop Support TechnicianBoston, MA.3 month - contract to permanent.Must be 100% onsite.Experience working with Microsoft Intune.Experience working with SCCM.8-5 Monday-Friday, no on call.Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Maintains, analyzes, troubleshoots, and repairs...
-
Desktop Support Specialist
5 days ago
Boston, Massachusetts, United States A3 Solutions, Inc. Full timeDesktop Support TechnicianA3 Solutions, Inc. is seeking a skilled Desktop Support Technician to join our team.Key Responsibilities:Onsite Support: Provide 100% onsite support for our clients in Boston, MA.Technical Expertise: Utilize experience working with Microsoft Intune and SCCM to maintain, analyze, troubleshoot, and repair computer systems, hardware,...
-
Desktop Support Specialist
1 week ago
Boston, Massachusetts, United States Apex Systems Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at Apex Systems. As a Desktop Support Specialist, you will be responsible for providing second-level support for all workstation problems within established timeframes.Key Responsibilities:Provides second-level support for all workstation...
-
Desktop Support Specialist
5 days ago
boston, United States SISL Global Full timeKey Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring...
-
Desktop Support Engineer
1 month ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Desktop Support Engineer
1 month ago
Boston, United States Cannon Search Full timeGreat opportunity for a Desktop Support Engineer. You will be responsible for troubleshooting level 1-3 technical issues via deskside, phone, email and remote support. Will also assist with deployments, upgrades and migrations company wide. This role reports to the Help Desk Manager and will support 50+ users locally as well as remote users. This is a...
-
Desktop Support Technician
4 weeks ago
Boston, United States Devonshire Recruiting & Consulting Partners Full timeJob DescriptionJob DescriptionDevonshire Recruiting & Consulting Partners is actively seeking a dedicated and experienced Desktop Support Technician to join our client’s IT team. In this role, you will play a vital part in ensuring the smooth operation of our client’s computing environment by providing comprehensive technical support to end-users. If you...
-
Traveling Desktop Technician
2 weeks ago
Boston, United States TEKsystems Full timeJob DescriptionJob Description TEKsystems is looking for an experienced Desktop Technician who can help migrate Windows 7 to Windows 10 for our client. The contractor will also be supporting the new software and desktops after migrations.The contract requires traveling from different site locations. You must have a reliable means of transportation....
-
Traveling Desktop Technician
2 weeks ago
Boston, United States TEKsystems Full timeJob DescriptionJob DescriptionTEKsystems is looking for an experienced Desktop Technician who can help migrate Windows 7 to Windows 10 for our client. The contractor will also be supporting the new software and desktops after migrations.The contract requires traveling from different site locations. You must have a reliable means of transportation....
-
Desktop Support Specialist
2 weeks ago
Boston, Massachusetts, United States Merge IT LLC Full timeDesktop Analyst Job DescriptionMerge IT LLC is seeking a skilled Desktop Analyst to join our team. As a Desktop Analyst, you will provide technical support and expertise to our clients in the Cambridge, MA area.Key Responsibilities:Provide complex technical support for desktop environments, including desktop, software, and hardware installation, support, and...
-
Desktop Support Specialist
2 days ago
Boston, Massachusetts, United States Merge IT LLC Full timeJob Title: Desktop Support SpecialistWe are seeking a highly skilled Desktop Support Specialist to join our team at Merge IT LLC. As a key member of our IT team, you will be responsible for providing technical support and expertise to our clients.Main Responsibilities:Provide complex technical support and planning for desktop environments, including desktop,...
-
Desktop Support Specialist
5 days ago
Boston, Massachusetts, United States Merge IT LLC Full timeDesktop Analyst Job DescriptionMerge IT LLC is seeking a skilled Desktop Analyst to join our team. As a Desktop Analyst, you will provide technical support and expertise to our clients in the Cambridge, MA area.Key Responsibilities:Provide complex technical support for desktop environments, including desktop, software, and hardware installation, support, and...
-
Desktop Support Analyst
1 week ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Desktop Support Analyst to join our team in Boston, Massachusetts. In this role, you will be a critical player in providing IT support and troubleshooting in a corporate office setting. This role offers a contract to hire employment opportunity, allowing you to grow and advance in your...
-
Desktop Support Specialist
3 weeks ago
Boston, Massachusetts, United States firstPRO, Inc Full timeJob DescriptionFirstPRO, Inc. is seeking a highly skilled Desktop Support Analyst to join our team. As a Desktop Support Analyst, you will be responsible for providing Level 2 support to internal users on hardware, software, applications, and peripherals.Key Responsibilities:Hardware and Software Support: Assist users with technical issues related to...
-
Desktop Support Specialist
3 days ago
Boston, Massachusetts, United States Syntricate Technologies Full timeJob DescriptionRequired Skills:Strong Windows Desktop Support ExperienceDesktop Hardware and Troubleshooting at L2+ (Windows 10, 7)Experience in Handling Benchtop Support for a Pharma CompanyUnderstanding of GxP, GMP ProcessGood Exposure and Understanding of IT Infrastructure like Anti-Virus, AD, Asset ManagementAbout Syntricate TechnologiesWe are a leading...
-
Desktop Support Analyst
2 months ago
Boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for a Desktop Support Analyst position based in Boston, MA. This role will focus on providing L2 support to internal users on hardware, software, applications and peripherals. This is a contract to permanent hire role.ResponsibilitiesAssists users with technical issues related to peripheral devices (docking station,...
-
Desktop Support Analyst
2 months ago
Boston, United States firstPRO, Inc Full timeFirstPro is now accepting resumes for a Desktop Support Analyst position based in Boston, MA. This role will focus on providing L2 support to internal users on hardware, software, applications and peripherals. This is a contract to permanent hire role.ResponsibilitiesAssists users with technical issues related to peripheral devices (docking station,...
-
Desktop Support
2 months ago
Boston, United States Empower Professionals Inc Full timeRole: Desktop Support Location: Boston, MA (Fully onsite) Duration: 12+ Months Mandatory: Desktop Support End User Computing IT Service Desk Responsibilities: Diagnose, resolve, and follow-up on issues relating to various user computing issues· Provide technical support by phone, remote access, deskside, or site visits...
-
Desktop Support Analyst
2 weeks ago
Boston, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Desktop Support Analyst in Boston, Massachusetts. As part of our team, you will be the primary IT support for our office, and your role will extend to providing remote support to other locations as necessary. You will be immersed in a dynamic work environment where...
-
Desktop Support Specialist
1 day ago
Boston, Massachusetts, United States Validation Associates Full timeJob Title: Desktop Support Lab Computing AnalystAt Validation Associates, we are seeking a highly skilled Desktop Support Lab Computing Analyst to join our team. As a key member of our technical support team, you will be responsible for providing non-routine technical support for computer/data center operations.Key Responsibilities:Install, configure, and...
Desktop Support Technician
4 months ago
**Summary**
Client seeks a Sr. ServiceDesk Specialist reporting to the Infrastructure Manager to be part of the Client Services Team.
**Complete Description**:
**Duties and responsibilities include, but are not limited to, the following**:
- Provide accurate and creative solutions to more complex customer problems to ensure customer productivity and satisfaction.
- Provide first and second-tier support to end users for PC hardware, MS Windows, Software, Active Directory, O365 and basic networking troubleshooting.
- Setup, configure, and troubleshoot notebooks for the shared pool.
- Assist and maintain inventory of notebooks, projectors, desktops, mobile devices, and other equipment according to standard operating processes.
- Perform daily call backs to customers for any problems not resolved upon initial contact; escalate calls to the next technical or management level, as necessary.
- Assist in developing procedures and documentation for the MGC-ITS ServiceDesk.
- Assist other offices and locations with technology-based issues as needed.
- Acquire and maintain current knowledge of relevant MGC products, services, and support policies to provide technically accurate solutions to end users.
- Maintain up to date knowledge of new and upcoming computing technologies and practices.
- Enhance and develop quality support methods and communication skills through coaching feedback, peer assistance, training, and other developmental approaches.
- Attend meetings and seminars to support the overall direction of the ITS office
- Participate in team projects that enhance the quality or efficiency of the ITS Support Team.
**Skills and Qualifications**:
- Strong knowledge of all Windows-based operating systems
- Strong knowledge of PC based computer hardware
- Strong knowledge of Microsoft O365
- Highly self-motivated and self-directed
- Able to exercise independent judgement
- Keen attention to detail and quality of work-product
- Ability to set and consistently meet realistic deadlines
- Proactive and collaborative approach to delivery of services
- Excellent analytical, mathematical, and creative problem-solving skills
- Aptitude for learning new skills
- Excellent organizational, interpersonal, and communication skills
**Job Type**: Contract
Pay: $23.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
**Experience**:
- Desktop support: 5 years (preferred)
Work Location: In person