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Account Manager I

3 months ago

Valencia, United States Advantage Media Services Inc Full time

_Do you want to work for a company that cares for and values its employees? Do you want to be part of a company that wants to make a difference in the world? _**AMS Fulfillment is a B Corporation** that gives back to employees and their communities. B Corp companies don’t just strive for being great, they inspire greatness - and that starts with our employees.

The Account Manager Position is responsible for effectively managing the day-to-day communication between client, CS team and operations. Ensure proper capture of billings working with Finance. This position will also include administrative responsibility as described below.

**Essential Job Functions**
- Represent AMS in all communications with the client.
- Project Manage the Client Transition Process when new clients sign on.
- Coordinate all client service activities throughout operational function areas, i.e.: production, receiving, shipping, IT etc.
- Interact with operations staff to implement client programs and processes on behalf of the client’s needs.
- Define and monitor QC measures and tolerances for various function areas based on client and AMS requirements.
- Supervise other client service and administrative staff assigned.
- Audit payroll data for billing accuracy.
- Generate client billing information.
- Attend regularly scheduled meetings with clients and operational team.
- Manage Company Safety Policy, rules, regulations and monthly meetings.
- Manage Purchasing for AMS within defined requirements.
- Assist General Manager in Building Maintenance and Security.

**Qualifications**:

- 2 years of experience in, Promotional Material Management, business-to-business or business to consumer Service Companies including:

- Operations experience
- Reporting and Analysis
- Proven client relationship building
- Results oriented, proactive, strong multi-tasking features and troubleshooting abilities
- Ability to conceptualize integrated solutions for business problems to help clients achieve goals
- Experience in Microsoft Office - Word, Excel, Outlook and will need to learn order processing, warehouse management system (in order)
- Excellent written and verbal communication skills

**AMS is an equal opportunity organization that embraces diversity**.

Pay: $21.00 - $28.50 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- 8 hour shift
- Monday to Friday

Travel requirement:

- No travel

Work Location: In person