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Business Process Improvement Manager
4 months ago
**Responsibilities**:
**THE ROLE**:
The Business Process Improvement Manager will conduct project management and process improvement activities to support Global Operations initiatives. This person will ensure that projects are conducted in accordance with standard PMO methodologies and best practices. This key member of the project management office is responsible for contributing to positive change, innovation, and driving cutting edge improvements to processes and procedures.
**THE PERSON**:
**KEY RESPONSIBILITIES**:
- Manage projects
- Demonstrated success of working across functional organizations, driving teams in the creation of project strategies and execution of planned work
- Ability to network, build relationships and drive effective decision-making across multiple functions and levels within the organization
- Customer focused and solution-oriented mindset approach to leading work with PMO leadership, project sponsors and stakeholders to develop solutions and project plans that deliver against objectives
- ISO certification program expertise (nice to have)
- Proactively drive risk mitigation, governance, and compliance
- Excellent verbal, written and presentation skills
**PREFERRED EXPERIENCE**:
- Advocate for team tools and other resources.
- Implementation of PMO phased approach or Lean Six Sigma methodologies across Global Operations projects.
- Implementation of other process improvement methodologies across Global Operations projects.
- Collaboration with team members to improve cross-functional, multi-level organizational hierarchy project participation.
- Management and evaluation of project financial and revenue impacts/returns and meet stated ROI.
- Individual hands-on management of select projects.
- Provide operational, strategic and technical expertise to project resources.
- Structure and execute complex analysis, draw insights, and communicate summary findings/recommendations to senior management both project and organizational.
- Return on Investment achievement across managed projects
- Risk mitigation and management
- Project key milestone achievement
- Organizational efficiency and innovation as indicated by improvements in project volume/success
**ACADEMIC CREDENTIALS**:
Bachelor's or Master's degree in Business Administration, Finance, or other related field.
**Location**: San Jose, CA
LI-NM1
LI-HYBRID
