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Business Process Manager
2 months ago
We have an exciting opportunity for a Job Title with the top leading multimedia and creative software company in the world. The Adobe Buying Programs team offers scalable purchasing options for organizations of all sizes; our goal is to provide an overall exceptional buying experience for our customers. As a contractor on the Business Process Management team, you will be responsible for creating, testing and documenting business process and system improvements supporting all Adobe's subscription and Buying Programs.
Responsibilities:
- Serve as product owner and UAT test lead for our B2B low touch Quote-to-Cash workflows.
- Analyze complex business requirements, translate them into epics and user stories, and later into test scenarios and test plans.
- Effectively communicate test strategy, test results, risks, and recommendations to the core project team and stakeholders.
- Facilitate weekly collaboration meetings with cross-functional teams to address issues, discuss solutions, and prioritize system enhancements.
- Write documentation and create process flow charts for new or changing business processes.
- Triage Production issues and collaborate with cross-functional teams to find corrective solutions.
- Participate in scrum calls, backlog grooming, prioritization, design sessions and demos, as needed.
Skills and Experience:
- Bachelor's degree or equivalent practical experience required.
- 7+ years of relevant professional experience, working with diverse stakeholders across engineering, product management, product marketing and business teams
- Proven ability to thrive in a fast-paced, dynamic environment, prioritize tasks effectively, and deliver results under tight deadlines.
- Exceptional verbal and written communication skills; can effectively convey complex information to above stakeholders.
- Quote-to-cash knowledge is a plus
- Experience in sunsetting applications or processes is a plus
- Strong analytical and problem-solving skills.
- Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)
- Other nice to have skills include experience with Jira, SAP, MS SharePoint, Atlassian Confluence, APIs / automation processes, and subscriptions business model knowledge.
Compensation:
- Up to $81.90 per hour.
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