Customer Service Representative

2 weeks ago

Chicago, United States Jim Tom - State Farm Agent Full time

Customer Service Representative/Agent Team Member wanted for a State Farm Agency. Insurance experience is preferred, but we’ll train the right person with the right skill set. You must possess required Insurance Licenses or be able to obtain asap.

**BENEFITS**:

- Base comp (doe) and bonus incentive
- M-F 9-5 schedule (no evenings or weekends)
- Profit Sharing Plan
- Paid time off
- Health prem allowance
- Professional office work environment
- Growth potential/opportunities for advancement within my agency
- Training & development

**DUTIES**:

- Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
- Understanding and offering recommended additional insurance coverages to existing and new customers
- Quote insurance proposals for lines of insurance products and find a way to close the sale.
- Answer calls from customers promptly and provide a high level of service.
- Review accounts during all communication to maximize discounts and address all gaps in coverages
- Confirms insurance policies for accuracy in a timely fashion.
- Performs timely follow-up and resolution related to potential insurance cancellations
- Completes all insurance items accurately and timely.

**QUALFICATIONS**:

- Property and Casualty and Life and Health Insurance Licenses preferred or able to obtain asap
- Sales and Customer Service experience in the insurance industry.
- Ability to market insurance products and insurance services based on customer needs
- Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
- Proactive in problem solving
- Strong Communication skills both with Customers and Coworkers

This opportunity is with an independent State Farm Agent., not State Farm Companies. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

keywords: Insurance, Insurance Producer, Insurance Sales, Insurance Customer Service Representative, Insurance Agent, State Farm, State Farm Insurance, State Farm Agency, State Farm Agent,, Agent Team Member, State Farm Customer Service Representative - CSR, Sales, Sales representative, Property and Casualty License, Property & Casualty License, Life Insurance License, Health Insurance License, Life and Health License

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