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Operations Supervisor

3 months ago

Tucson, United States AMR Full time

More Information about this Job:
**IMMEDIATE HIRING** **OPERATIONS SUPERVISOR Full-Time Opportunity**

We're hiring an **Operations Supervisor **who is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.

**Responsibilities**:

- Supervise, direct, and develop field staff to provide the highest possible level of patient care.
- Maintain quality field operations through daily contact, oversight, communication, and evaluation.
- Act as a liaison between the company and its patients, public safety agencies, training institutions, hospital representatives, and other applicable personnel.
- Mentor employees, conduct performance evaluations, provide disciplinary actions to assigned personnel, and facilitate individual and team development to drive positive results.
- Work with other members of the Management and Supervisory team to minimize problems, correct staffing and scheduling issues, and continuously improve service.
- Participate in the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery.
- Maintain appropriate staffing levels for field units, manage shift calendars, and facilitate shift bids.
- Cover open shifts with appropriate employee assignments or by filling in as needed.
- Supervise the effective operation, utilization, and maintenance of medical apparatus and equipment.
- Review Patient Care Reports (PCRs) and other field paperwork for accuracy, ensuring that it is reconciled timely on a daily basis. Thoroughly investigate incidents and complaints involving assigned units or personnel and resolve in the best manner possible.

**Minimum Required **Qualifications**:

- Minimum 3 years of EMS field experience.
- High School Diploma or Equivalent (GED).
- State EMT/Paramedic Certification.
- State Driver's License with driving record in compliance with GMR's Safety & Driving policy
- BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications. Prior FTO or other leadership/supervisory experience preferred.