Financial Screening Specialist I

3 weeks ago


Austin, United States CommUnityCare Health Centers Full time

Overview:
**Responsibilities**:
Essential Duties:
various programs.
- Verify information obtained to ensure accuracy and evaluate information to determine whether eligibility is met for available

healthcare programs.
- Enroll applicants in programs determined eligible for.
- Assess potential referral needs and direct applicants to services as needed, providing program information, benefits and

services.
- Maintain client files and enter accurate data into appropriate databases and/or software.
- Participate in audits and reviews of eligibility determinations and client files.
- Perform other duties as assigned.

Knowledge/Skills/Abilities:

- Ensure courteous, effective customer service and that all efforts contribute to a positive client experience.
- Ensure that all client inquiries and requests for assistance are addressed in a timely and professional manner.
- Ensure that all documentation is in compliance with regulatory and financial compliance.
- Develop and maintain positive working relationships with clients and co‐workers.
- Maintain up‐to‐date knowledge of various programs and take the initiative to seek out additional information as needed.
- Ensure all actions, job performance, personal conduct and communications represent CommUnityCare in a highly professional

manner at all times.
- Uphold and ensure compliance and attention to all company policies and procedures as well as the overall mission and values

of the organization.

ESSENTIAL FUNCTIONS/ KEY COMPETENCIES
- High level of skill at building relationships and providing excellent customer service.
- Ability to utilize computers for data entry, research, and information retrieval.
- Strong attention to detail and accuracy.
- Excellent verbal and written communication skills.
- Ability to work with a diverse client population.
- Bilingual (English/Spanish) required.

People Management/

Qualifications:
MINIMUM EDUCATION: High school diploma or equivalent.

MINIMUM EXPERIENCE:

- 3 years of medical office or related experience. Further education in lieu of experience may be considered.
- Basic knowledge of financial eligibility processes and standards.
- Basic knowledge of applicable statues, ordinances and codes.
- Basic knowledge of social service agencies and programs preferred.



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