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Property Claims Adjuster Ii

3 months ago


Houston, United States SageSure Full time

**Overview**:
**What you'll be doing**:

- Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements
- Communicate claim updates and decisions verbally and in writing
- Handle claims in compliance with all applicable regulations and internal processes
- Act as a resource for less experienced staff
- Support catastrophe response as needed, to include potential overtime and deployment
- Any other duties needed to help drive our purpose and fulfill our values

**We're looking for someone who has**:

- 3+ years of property claims experience
- Estimating skills
- Excellent written and verbal communication skills
- Strong organizational abilities
- Empathetic interpersonal skills
- Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed
- Field claims experience
- Experience in catastrophe-focused environments
- Professional designations

On SageSure's Claims team, you'll be doing more than investigating and resolving losses. From the ground up, you'll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. Within our rapidly growing organization, you'll execute a leadership commitment to launch a market-leading claims function unlike anything in the industry. With resources and autonomy to leverage your knowledge and experience you'll build a comprehensive experience transforming the traditional claims experience - taking it from a mere transaction to a personal relationship. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you'll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences. You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.

**About SageSure**:
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.

A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.

We have more than 600 employees working remotely or hybrid in one of our eight offices—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—who are tackling the industry's toughest challenges.

We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.