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Reflect and Learn Coordinator, Educator

3 months ago

Chicago, United States Chicago Public Schools Full time

**Reflect and Learn Coordinator, Educator Effectiveness**

**Job Number**:240001RC**

**Posting Date**: May 24, 2024, 4:54:59 PM

**Primary Location**: Central-42 West Madison Street (Talent Office)

**CPS Non-Union Job Grade**: S07

**Estimated Annual Salary Range**: 66,000.00 - 87,500.00

**Position Type**: Non-Union Position

**Overtime Status**: Exempt

**JOB DESCRIPTION -**

Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 320,000 students in 600+ schools and employing nearly 40,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments - student-centered, whole child, equity academic excellence, community partnership, and continuous learning.

The Educator Effectiveness team sits within the Chicago Public Schools (CPS) Talent Office and manages the evaluation process for teachers and principals. In close partnership with the other CPS departments, we produce materials and training in an effort to implement evaluation as a coaching exercise rather than a compliance mandate.

**Job Summary**:
This Reflect and Learn Coordinator will support internal stakeholders utilizing the Reflect and Learn System (RLS) Platform. This position will closely monitor our relationship with the vendor, ensuring that the responsibilities outlined in the contract contribute to a positive end-user experience. The Reflect and Learn Coordinator will serve as the primary point of contact for stakeholders, vendors and other teams who interact with the RLS platform. This position will report to the Reflect and Learn Manager and will collaborate closely with other teams within the Educator Effectiveness Department.

**The Reflect and Learn Coordinator will be held accountable for the following responsibilities**:

- Serve as the primary contact providing consultative support to stakeholders’ inquiries related to the RLS platform
- Fulfill requests from stakeholders, ensuring the school-based operations within the RLS platform can run without interruptions
- Support RLS data accuracy by operating with high levels of attention to detail and facilitating regular data cleanups and relevant communication to the field
- Act as a thought partner to diagnose platform challenges and develop/implement strategies to resolve issues
- Support the Reflect and Learn Manager in ensuring that all district leaders, chiefs, principals, assistant principals and educators have appropriate assignments and access within the RLS system
- Support the development of Reflect and Learn Technical Guides, documenting key responsibilities and timelines for CPS departments and for the vendor
- Effectively manage relationships with stakeholders and escalate issues to the Reflect and Learn Manager and other senior leaders as needed
- Collaborate with the REACH and Principal/Assistant Principal evaluation teams to ensure optimization of RLS resources and data consolidation as needed
- Develop an in-depth knowledge of the RLS platform, evaluation rules and policies and utilize the knowledge to provide differentiated support to meet the departments’ and stakeholders’ unique needs
- Support annual summative report release processes for educators and school leaders
- Provide analytical expertise, guidance, and interpretation of varied technical aspects of the RLS platform and impact on end users, data gathering, and reporting of evaluation processes
- Identify opportunities for continuous improvement to increase organizational, team, and individual performance and foster an excellent experience for stakeholders
- Provide clerical and technical support in coordinating large-scale communications regarding evaluation protocols
- Collaborate with the Reflect & Learn Manager to ensure timely updates are made to relevant CPS platforms
- Support data reporting systems for use across multiple teams
- Collaborate with internal and external stakeholders to assist with quality testing within the RLS system
- Other duties as assigned

**In order to be successful and achieve the above responsibilities, the Reflect and Learn Coordinator must possess the following qualifications**:
**Education Required**:

- Bachelor’s degree from an accredited college or university, required

**Experience Required**:

- Minimum of five (5) years of relevant professional experience in project or program coordination, including the following, is required
- Experience providing excellent customer service, interacting and managing relationships with leadership/stakeholders
- Experience maintaining vendor relationships to ensure deliverables