Current jobs related to Customer Success Specialist - Gilbert - VIVAHR
-
Customer Success Specialist
4 months ago
Gilbert, United States VIVAHR Full timeJob DescriptionJob DescriptionWe are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer base. In this role, you will work directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a Customer...
-
Customer Success Specialist
4 months ago
Gilbert, United States VIVAHR Careers Full timeJob DescriptionJob DescriptionAs a Customer Success Specialist, the key to success is having a charismatic personality, exceptional customer relationship abilities, and a love for sales. An outstanding retention specialist can enhance sales by forming strong bonds with clients.If hired, you will be a part of the original customer success team at a rapidly...
-
Customer Experience Specialist
4 months ago
Gilbert, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Care Specialist
4 weeks ago
Gilbert, United States Serenity Healthcare, LLC Full timeCustomer Care Specialist Location: Gilbert, AZ Learn how healthcare should be delivered - help people - build a career - no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for...
-
Customer Care Specialist
1 month ago
Gilbert, United States Serenity Healthcare Full timeJob DescriptionJob DescriptionCustomer Care SpecialistLocation: Gilbert, AZLearn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are...
-
Store Customer Service Specialist
1 month ago
Gilbert, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
-
Customer Engagement Specialist
4 weeks ago
Gilbert, Arizona, United States Vivint Full time****About UsWe are Vivint, a billion-dollar technology enterprise with over 1.8 million active subscribers. As a frontrunner in the smart home industry in the United States, we are on the lookout for ambitious individuals to support our expansion in the renewable energy sector. Our solar division is dedicated to empowering homeowners by enabling them to take...
-
Retail Customer Service Specialist
2 weeks ago
Gilbert, Arizona, United States Living Spaces Full timeJob SummaryThe primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a customer-centric mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work.Key ResponsibilitiesComplete and demonstrate the ability to...
-
IT Customer Care Specialist
4 days ago
Gilbert, United States Gilbert Unified School Full timePosition Type: Support Staff (Non-Classroom)/IT Cutomer Care Specialist Date Posted: 9/20/2024 Location: Technology Services Date Available: 10/04/2024 Closing Date: 11/18/2024 JOB DESCRIPTION BOTTOM RIGHT OF SCREEN Position Length: 12 Month Long Job Grade: 116 Hourly Rate: $21.96 and up depending on experience Hours Per Day: 8 Application Procedure:...
-
Bilingual Customer Service Specialist
4 weeks ago
Gilbert, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Specialist
3 weeks ago
Gilbert, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Bilingual Customer Service Specialist
1 month ago
Gilbert, United States The Sherwin-Williams Company Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
3 days ago
Gilbert, Arizona, United States Serenity Healthcare, LLC Full time{"title": "Back Desk Coordinator", "description": "Customer Experience Specialist Location: Gilbert, AZ We are seeking a skilled Customer Experience Specialist to join our team at Serenity Healthcare, LLC. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a seamless and...
-
Bilingual Customer Service Specialist
3 weeks ago
Gilbert, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...
-
Customer Service Representative
2 weeks ago
Gilbert, Arizona, United States Serenity Healthcare, LLC Full timeAbout the RoleWe are seeking a highly motivated and compassionate Customer Care Specialist to join our team at Serenity Healthcare, LLC. As a key member of our staff, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide Personalized Support: Offer one-on-one coaching and commitment to patients during...
-
Spanish Bilingual Customer Service Specialist
3 weeks ago
Gilbert, United States Sherwin-Williams Full timeAs a Spanish Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. You will be responsible for achieving excellent customer service, meeting sales goals, ensuring maximum client satisfaction, and maintaining high...
-
Customer Support Specialist I
4 weeks ago
Gilbert, Arizona, United States Town of Gilbert Full timePosition Overview:The Customer Support Specialist role is dedicated to delivering exceptional service to residents, staff, and the public regarding Development Services applications, permits, business and liquor licenses, public works requests, burglar alarms, and utility billing, both in-person and via a call center.Key Responsibilities:Review and input...
-
HR Operations Specialist
4 weeks ago
Gilbert, Arizona, United States Labtech Diagnostics LLC Full timeBecome a vital member of LabTech Diagnostics LLC as a Full-Time HR Operations Specialist. This role presents an excellent opportunity to join a dynamic team that prioritizes quality and is dedicated to serving our clients. As the HR Operations Specialist, you will be instrumental in enhancing employee experiences and promoting a supportive workplace culture....
-
Customer Resolution Specialist
4 months ago
Gilbert, United States Servbank Full timeJob DescriptionJob DescriptionDescription:Walking into the Servbank office you instantly feel the energy of our team. The bright and colorful space creates a casual happy environment. The connection you feel from the smiling faces and team comradery will make you feel right at home.This Mortgage Collections Representative role provides:$19.38 + the Potential...
-
Customer Service Representative
3 weeks ago
Gilbert, Arizona, United States Sherwin-Williams Full timeSpanish Bilingual Customer Service SpecialistWe are seeking a highly skilled and customer-focused Spanish Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences to our wholesale and retail customers.Key Responsibilities:Customer...
Customer Success Specialist
4 months ago
We are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer base. In this role, you will work directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.
To be successful as a Customer Success Specialist, you should have a persuasive attitude, excellent customer relationship skills, and a passion for sales. Ultimately, a top-class retention specialist can improve sales by creating lasting bonds with customers.
If hired, you will be joining the founding customer success team at one of Phoenix's fastest-growing tech startups. In this role, you will work to ensure customers start their experience with success. You'll perform walk-throughs, tech support, and metrics to ensure every customer finds value in using VIVAHR. You'll be working with small and medium-sized companies.
**Customer Success Specialist Responsibilities**:
- Analyzing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.
- Establish credibility and relationships with new and prospective customers
- Managing tickets of customer service requests
- Become an expert on hiring needs and pain points
- Report to the CEO of your KPIs weekly and monthly
- Perform online and live demonstrations of the software and services
- Help build the overall culture and brand value of VIVAHR by collaborating with our internal team and continuously looking for innovative ways to grow the company.
- Support customers through various communication channels
**Customer Success Specialist Requirements**:
- Bachelor's degree in sales, marketing, or related field.
- 2+ years experience in a similar role is preferred
- Excellent customer service skills.
- Strong conflict resolution skills.
- In-depth knowledge of sales and marketing software.
- Ability to remain calm and professional in stressful situations.
- Advanced communication and interpersonal skills.
- Empathy and patience.
- Advanced organizational skills.