Store Customer Service Specialist

3 weeks ago

Gilbert, United States The Sherwin-Williams Company Full time
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
PART-TIME The individual selected for this role will be expected to work at Store #8286, located at: 2473 S Higley Rd. Gilbert, AZ 85295 Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

  • Bilingual Customer Service Specialist

    1 week ago

    Gilbert, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Gilbert, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    1 month ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Spanish Bilingual Customer Service Specialist

    7 days ago

    Gilbert, United States Sherwin-Williams Full time

    As a Spanish Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. You will be responsible for achieving excellent customer service, meeting sales goals, ensuring maximum client satisfaction, and maintaining high...

  • Bilingual Customer Service Specialist

    2 weeks ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Bilingual Customer Service Specialist

    1 week ago

    Gilbert, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Representative

    7 days ago

    Gilbert, Arizona, United States Sherwin-Williams Full time

    Spanish Bilingual Customer Service SpecialistWe are seeking a highly skilled and customer-focused Spanish Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences to our wholesale and retail customers.Key Responsibilities:Customer...

  • Store Operations Specialist

    2 weeks ago

    Gilbert, United States At Home Stores LLC Full time

    Job Description $14.50-18.85/hour The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets.he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer.Key...

  • Retail Customer Service Specialist

    14 hours ago

    Gilbert, Arizona, United States Living Spaces Full time

    Job SummaryThe primary role of the Operations Specialist - Retail is to partner with the Operations Supervisor to ensure success in all guest interactions and transactions with a customer-centric mentality. Will maintain the cash office and Operations counter with precise execution of Standard Work.Key ResponsibilitiesComplete and demonstrate the ability to...

  • Store Sanitation Specialist

    7 days ago

    Gilbert, Arizona, United States T.J. Maxx Full time

    Position Overview:As a Store Sanitation Specialist at T.J. Maxx, your primary responsibility will be to uphold the highest standards of cleanliness and organization throughout the retail environment.Key Responsibilities:Ensure the sales floor meets all cleanliness and organizational standards.Contribute to the overall maintenance and hygiene of the entire...

  • Customer Experience Specialist

    3 months ago

    Gilbert, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Garden Center Merchandiser

    1 week ago

    Gilbert, United States National Garden Service Part time $18

    Job DescriptionJob DescriptionNational Garden Service, founded in 2019, is a full-service, live goods and garden center merchandising company that provides exclusive outdoor floral services for The Kroger Company (and subsidiaries) nationwide. Our company is made up of enthusiastic plant lovers who thrive in a fast paced, seasonally driven environment. We...

  • Customer Service Representative

    3 months ago

    Gilbert, United States Waste Service Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. High volume call center needs someone to grab calls and send emails for orders or issues. Return calls and follows up with the customer....

  • Customer Service Representative

    3 weeks ago

    Gilbert, United States Circle K Stores Inc. Full time

    Customer Service Representative Location: Store 2706355 Gilbert AZ Posted: 30+ Days Ago Job Requisition ID: R383991 Store Address: 33 S Val Vista Dr, Gilbert, Arizona 85296 Availability - Shift/Days Flexible Availability We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun...

  • Customer Service Representative

    3 days ago

    Gilbert, Arizona, United States Goodwill of Central and Northern Arizona Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, promoting sales, and maintaining a clean and safe store environment.Key Responsibilities:Provide excellent customer...

  • Customer Service Representative

    2 days ago

    Gilbert, Arizona, United States Circle K Full time

    About Circle KCircle K is a leading convenience store chain that offers a wide range of products and services to its customers. We are committed to providing excellent customer service and creating a positive shopping experience for our customers.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our...

  • Customer Success Specialist

    3 months ago

    Gilbert, United States VIVAHR Full time

    Job DescriptionJob DescriptionWe are looking for a dynamic Customer Success Specialist to help us onboard customers and retain our core customer base. In this role, you will work directly with our customers to find out what issues they are facing, how we may improve our products or services, and how to retain their business.To be successful as a Customer...

  • Customer Service Advocate

    2 weeks ago

    Gilbert, Arizona, United States Serenity Healthcare Full time

    Job DescriptionCustomer Care SpecialistLocation: RemoteBecome a vital part of our dedicated team at Serenity Healthcare, where we prioritize exceptional service and patient satisfaction. We are seeking a Customer Care Specialist to assist our clients in navigating their healthcare needs and ensuring a seamless experience. In this role, you will be...

  • Customer Service Representative

    3 months ago

    Gilbert, United States Cobblestone Auto Spa Car Wash Full time

    Customer Service RepresentativeWho are we? Cobblestone is Arizona's and Colorado's premier car care destination, offering multiple different services including car washing (full service and express), oil changes, detailing, and more. With 41 Arizona and 35 Colorado locations, Cobblestone has been providing top-tier quality for more than 25 years. The company...

  • Dispatcher/ Billing Specialist

    3 months ago

    Gilbert, United States Anytime Home Service Full time

    Job DescriptionJob DescriptionSalary: We are looking for a long term, self driven and reliable person to be a part of our office team. This individual must be independent, highly organized and skilled at multitasking. They will need to be able to handle a variety of situations professionally. Experience in plumbing or trade service not required, as we are...