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Spanish Bilingual Customer Service Specialist

2 months ago

Gilbert, United States Sherwin-Williams Full time

As a Spanish Bilingual Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. You will be responsible for achieving excellent customer service, meeting sales goals, ensuring maximum client satisfaction, and maintaining high product and store standards. This position is part-time and located at Store #8956, 3150 E Chandler Heights Rd, Gilbert, AZ 85298.

Key Responsibilities:

  • Provide high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone, build trust relationships, and process sales transactions accurately
  • Maintain work order files, mix products, stock shelves, set up displays, and clean store equipment
  • Load/unload delivery trucks, make deliveries, and maintain assigned areas
  • Remain knowledgeable on products offered, discuss available options, and suggest ways to improve sales

Minimum Requirements:

  • Must be legally authorized to work in the country without needing sponsorship
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be willing to work all scheduled hours, including evenings and weekends

Preferred Qualifications:

  • Valid, unrestricted Driver's License
  • At least a High School diploma or GED
  • At least one year experience in delivery, retail, or customer service
  • Previous experience selling and operating tinting and mixing equipment for paint products