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Customer Service Representative
3 weeks ago
Job Overview:
We are seeking a highly motivated individual to join our team as a Customer Service Representative in our compounding pharmacy. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Roles for this position include data/prescription entry, packaging, and customer service. This is a part-time position with opportunities for growth.
**Responsibilities**:
- Process prescription orders
- Perform data entry tasks to update patient records and maintain accurate information
- Package outgoing orders under the supervision of a pharmacist
- Conduct outbound calls to follow up with patients or provide additional information as needed
- Communicate effectively with customers and your team to ensure a seamless patient experience
**Skills**:
- Excellent phone etiquette and strong communication skills
- Accurate data entry skills with attention to detail
- Previous experience in customer service or data entry is a plus
- Strong problem-solving skills and ability to think quickly on your feet
Preferred hours are Tuesday - Friday, 10:00 am - 4:00 pm. Hours are flexible & may be negotiated. Twenty to twenty-eight part time hours are available.
**Job Type**: Part-time
Pay: $18.00 per hour
Expected hours: 20 - 28 per week
**Benefits**:
- Flexible schedule
- On-the-job training
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
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