Customer Service Representative

2 weeks ago


New Berlin, Wisconsin, United States 802 Subaru Full time

Summary:

Benefits:

  • Medical (Single coverage paid 100% by the company)
  • HRA (Our company pays over half of your medical deductible up front)
  • Dental (Single coverage paid 100% by the company)
  • Vision
  • Paid Time Off (3 weeks starting)
  • Paid Training
  • Employee Discounts

Responsibilities:

  • Maintain a professional appearance on the phone and in person at all times
  • Obtain information from customers and assist in logging it into the computer
  • Communicates both on the phone and in person with customers and potential customers in a professional, friendly, and efficient manner, striving to minimize any time on hold
  • Take accurate and thorough messages when appropriate. Note the caller's name and phone number, where they may be reached, time of call, and any message they may have
  • Act as an assistant to the Service Director with correspondence, phone calls, appointments
  • Prints and Reviews Department Reconciliation Reports
  • Assist the Service Director with various tasks and duties as required
  • Other duties as assigned


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