Customer Service Representative
3 weeks ago
A Customer Service Representative plays a crucial role in ensuring customer satisfaction and promoting product loyalty. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. Customer Service Representatives act as the frontline of communication between the company and its customers, handling a variety of channels such as phone calls, emails, live chats, and social media messages.
Customer Service Representatives must possess excellent communication skills, both verbal and written, to effectively interact with customers. They should be patient, empathetic, and have a problem-solving mindset to address customer concerns promptly and efficiently. Additionally, a strong understanding of the company's products or services is essential to provide accurate information and support to customers.
Customer Service Representatives are expected to maintain a positive and professional attitude at all times, even when faced with challenging situations. They must also demonstrate the ability to multitask, prioritize tasks, and work well under pressure to meet customer needs and expectations. Building rapport with customers and fostering long-term relationships are key aspects of the role to ensure customer satisfaction and retention.
In addition to customer interactions, Customer Service Representatives may also be responsible for documenting customer feedback, processing returns or exchanges, and coordinating with other departments to address customer needs effectively. Continuous training and development are important for Customer Service Representatives to stay updated on product knowledge, company policies, and customer service best practices.
Overall, the role of a Customer Service Representative is vital in maintaining a positive customer experience, enhancing brand image, and ultimately driving business growth through customer satisfaction and loyalty.
NB: This job is for employees residing in the United States region only.
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Customer Service Representative
2 weeks ago
New York, United States Techvalens Software Full timeA Customer Service Representative plays a crucial role in ensuring customer satisfaction and promoting product loyalty. They are responsible for addressing customer inquiries, resolving complaints, and providing information about products or services. Customer Service Representatives act as the frontline of communication between the company and its...
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Customer Service Representative
2 weeks ago
New York, United States Liberty Management Full timeLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will: Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages Become an expert on the program by attending daily client...
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Customer Service Representative
2 weeks ago
New York, United States Liberty Management Full timeJob DescriptionJob DescriptionLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will:Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packagesBecome an expert on the program by...
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Customer Service Representative
2 days ago
New York, United States Liberty Management Full timeLiberty Consulting and Management is seeking to expand its Customer Service Representative team in the local Manhattan area. As a Customer Service Representative, you will: Follow up directly with customers to provide them insight on service, promotions, sales, and telecommunication packages Become an expert on the program by attending daily client...
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Insurance Follow-up
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New York, United States Catholic Health Service Full time**Insurance Follow-up & Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** Billing/Follow up **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6041619 Under the direction of the Physician Revenue Realization Manager, the Insurance...
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Insurance Follow-up
1 week ago
New York, United States Catholic Health Service Full time**Insurance Follow-up & Customer Service Representative** **Facility:** CHS Services **Location:** Melville, NY **Department:** Billing/Follow up **Category:** Administrative / Business Support **Schedule:** Full Time **Shift:** Day shift **Hours:** 8-4 **ReqNum:** 6041619 Under the direction of the Physician Revenue Realization Manager, the Insurance...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
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Customer Service Representative
2 weeks ago
New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
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Customer Service Representative
4 weeks ago
New York, United States ADVATIX - Advanced Supply Chain and Logistics Full timeCustomer Service RepresentativeRole SummaryWe are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can interact with new customers while...
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Customer Service Representative
4 weeks ago
New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole Summary We are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
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Customer Service Representative
1 week ago
New York, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionCustomer Service RepresentativeRole Summary We are looking for Customer Service Representatives to join our team. As a Customer Service Representative, you will assist customers with their digital experience using our application by providing an outstanding and personalized customer service experience. The ideal candidate can...
