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Care Coordination

4 months ago

Geneva, United States Amada Senior Care, Geneva Full time

**Successful applicants should meet these requirements**:

- 2+ years Experience in Home Care
- Exceptional Customer Service Skills
- Be computer savvy
- Be willing to learn our scheduling software
- Have excellent telephone and written communication skills
- Have experience working with clients in a professional setting
- Detail Oriented
- Highly Organized
- Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver

**Responsibilities**:

- Schedule shifts by matching caregiver qualifications and availability to clients’ needs
- Communicate new assignments and/or schedule changes to caregivers and clients
- Identify and address scheduling issues (i.e. call offs, no shows etc.)
- Coordinate monthly Caregiver Birthday Policy
- Work under time pressure and manage multiple demands simultaneously
- Follow-up with prospective clients over the phone and complete Intake Form
- Rotating weekend on-call work will be required
- May be required to do interviews with prospective caregiver applicants

Amada Senior Care is an equal opportunity employer and values diversity.

Pay: From $50,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Paid training

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- On call
- Rotating weekends
- Weekends as needed

Application Question(s):

- How Many Years of Home Care Experience do you have?
- How Many years of Scheduling Experience do you have?

**Experience**:

- Home Care: 2 years (required)

Ability to Relocate:

- Geneva, IL: Relocate before starting work (required)

Work Location: In person