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Director of Operations

4 months ago

Phoenix, United States CONCRETE STRATEGIES Full time

**Position Title**: Director of Operations SW

**Department**: Operations/Project Management

**Reports to**: President/Chief Operating Officer

**Direct Reports**: Project Director/Senior Project Manager/Project Manager/ Project Engineer/Field Operations/Dispatcher

**Summary Description**:
This position serves as the top leader of this regional business unit. Responsibilities of this leader include establishing business unit specific performance budgets and goals. Tracking the business units performance against these budgets and goals. Compiling and formatting performance reports and projections to be reviewed with upper management on a periodic basis. Responsible for the operations, profitability, and success of this business unit as a whole. Developing clients and procurement of work. Balancing work demands with resource utilization. Responsible for oversight of recruitment and retention of field employees, and development of non-union field resources with the overall goal of evolving into local workforces, thus reducing travel/per diems. Responsible for assuring the proper amount of work is secured considering available resources. Responsible for keeping in house resources available when additional work presents itself. Heavily involved with tracking and maintenance of our SW equipment and maintenance of equipment. Active participation in reviewing the estimate and establishing the budget for all projects in this business unit. Overall project oversite of all projects within the business unit. This role will serve as the Project Executive/Director for all jobs in the business unit, which includes successful communication with Clayco/GC and promoting a team mentality. This role will include mentoring and managing Project Managers, Engineers, Project Directors, Estimator, and Operations personnel. This leader will be an integral part of the growth and expansion of CSI over the next 5-10 years.

**Specific Responsibilities**:

- Participate in Safety Committee and lead by example regarding CSI safety culture along with support for the CSI Safety Director.
- Participation and Business Unit representative in the annual Budget meetings.
- Develop and maintain Business Unit Budgets and Goals.
- Business Development with Clients (Clayco and beyond) and seek job opportunities within the business Unit.
- Provide business unit wide project schedules to help estimate overall company resource needs.
- Manage the office and management staff in project setup and project execution
- Maintain client relationships
- Ultimately responsible for the safe and quality execution and delivery of the projects.
- Monitor project costs and Job Cost Report for all projects within that unit, making adjustments in the operations as needed to meet or exceed budgets.
- Maintain relationships with key vendors and subcontractors
- Maintain a profitable business unit.
- Continue to develop and implement strategies to grow the Business Unit
- Overall responsibility of all active participants in the business unit, from Pre-con/Estimators and Project/Operations Managers to Field Superintendents and Foreman.
- Oversight regarding accounts receivable open retentions on all projects within the business unit, and help colleting as needed.
- Conduct annual performance reviews for direct reports within the business unit.
- Actively participate in CSI Steering Committee meetings.
- Responsible for strong project planning and schedule development for each project within the unit.

**Job Specific Competencies/behaviors**:
Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills
- Ability to identify, assimilate and comprehend the critical elements of a situation to extract and interpret implications of courses of actions to attend to details of a problem.
- Effectiveness in planning and controlling work, motivating and developing subordinates, improving work methods and results, encouraging and supporting suggestions for work improvements, etc.
- Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, understands the difference between critical details and unimportant facts.
- Plans for and uses resources efficiently, always looks for ways to reduce costs, creates accurate and realistic budgets as well as schedules, tracks and adjusts budgets and schedules.
- Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
- Knows and projects costs to complete accurately. Proactively adjusts budgets and develops solutions to maximize profits.
- Leads through change and adversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
- Operates within the organization's formal and informal str