Warranty Administrator Assistant

2 weeks ago


Livermore, United States Livermore Ford Full time

**Warranty Administrator Assistant**

**The Automotive Warranty Administrator Assistant performs a wide range of administrative and office support duties associated with vehicle warranties.**

**WE OFFER**:
**Benefits**:

- Medical
- Vision
- Dental
- 401K
- Paid Vacation
- Training
- Free College Education courses for Employees and their Family
- Great growth opportunities and willing to train for advancement positions

**RESPONSIBILITES**:

- ** Ensure the dealership is paid for all warranty work in an accurate and timely fashion by preparing, flagging, submitting, and following up on each claim**
- ** Coordinates with vendors and manufacturers to ensure prompt receipt of replacement parts**
- ** Communicates with customers and service technicians to define the scope of a warranty claim resolution and to set expectations**
- ** Prepares, reviews, and processes warranty claims**
- ** Follows up with each claim to ensure service delivery to the customer and compensation for the dealership**
- ** Schedule warranty appointments, and educates customers to set expectations.**
- **Keep abreast of all factory recalls, announcements, and procedures.**

**REQUIREMENTS**:

- ** At least one year of experience in a similar position, and knowledge of automotive parts and service.**
- ** Can work in a fast-paced and challenging environment handling multiple projects**
- ** Must have excellent administrative, organizational, and communication skills**
- ** Must have strong math skills**
- ** Must be willing to submit a background check and drug screening prior to employment



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