Business Operations Specialist

1 month ago

Alexandria, United States US Washington Headquarters Services Full time

**Duties**:
***
**This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense using hiring authority in 5 USC 9905.**
***

Incumbents typical work assignments may include the following:

- Incumbent will assist with business strategic policy management oversight, conducts analytical assessments and evaluations, makes recommendations, and oversees the execution/implementation to inform management making, policy development, management, and administration of AD processes and services.
- Serves as the intermediary between the Organization/Agency and the IT Service Provider, JSP.
- Serves as an advocate for the delivery of IT requirements to meet their Organization's/Agency's mission.
- The ITM is responsible for being fully aware of IT requests, requirements in support of their organization/agency and of the JSP Categories of Services: End-user computing services (IT devices/services used by customers and stakeholders to include desktops, laptops, tablets, printers, multi-functional devices as well as In-Residence and Unauthorized Disclosure of Classified Information support), voice services (broad range of voice services including mobile and telephone services), video services (video teleconference solutions and television services), collaboration services (collaboration software solutions to include SharePoint, correspondence capabilities), software services (software for desktops/laptops/tablets), and equipment transfer disposition and/or re-purposing back into the enterprise.
- Resolves customer related technical hardware and software problems.

**Requirements**:
**Conditions of Employment**:

- U.S. Citizenship is required
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility mayu result in termination
- Total salary varies depending on location of position
- Must be determined suitable for federal employment
- Required to participate in the direct deposit program
- This position is designated as a Testing Designated Position (TOP) under the civilian drug
- testing program.
- The selectee must sign statements acknowledging the position is identified as a TOP.
- The employee must be able to obtain and maintain an appropriate security clearance (Secret).
- The employee may be required to work other than normal duty hours, which may include evenings weekends, and/or holidays and/or overtime.
- Work may occasionally require travel away from the normal duty station on military commercial aircraft.

**Qualifications**:
**For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume. If a determination is not able to be made about the length of your creditable experience for qualification requirements, you will be removed from consideration.**
- Position title;
- Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);
- Agency; and,
- Beginning and ending dates of appointment.

**All qualifications, education, and time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume.**

**Education**:
**Education cannot be substituted for experience.**

**Additional information**:
Other priority consideration programs will continue under their current operating procedures.

A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

**Appointment Authorities**: For more information on appointment authority eligibility requirements:
- **Current or Former Political Appointees**:Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
- **Nepotism**: Under the provisions of 5 USC 3110, an individual may not be appointed into a position if the position is under the supervisory chain of command of a relative.
- PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career ve

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