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Front Desk Receptionist

3 months ago

Edison, United States Comprehensive Medical Care Full time

**Essential Job Responsibilities of a Front Desk Coordinator**
- Organizing patient and provider schedules including patient follow-up for missed appointments.
- Clerical responsibilities including sending/receiving/filing patient medical records; communicating with local clinics to obtain lab/x-ray reports, hospital notes, referral information, etc.
- Monitoring and answering phone lines and obtaining patient information/intake and ensuring their medical benefits cover services in question
- Use practice management software to match medical provider’s availability with patient’s preferences in terms of date and time.
- Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to medical providers prior to each day’s visits.
- Update of the “Five Point Check-List” for evaluations, diagnostics, DME and rehabilitation and Schedule Office Hours.
- Other duties as assigned.

**Requirements for a Front Desk Coordinator**:

- Knowledge of healthcare and medical practice protocols related to scheduling appointments.
- Knowledge of medical, anatomy and physiology terminology a plus.
- Adherence to HIPAA standards.
- Knowledge of Microsoft.
- Ability to communicate effectively with physicians/clinicians about scheduling preferences.
- Excellent communication skills for both in-person interactions and phone based interactions.
- Ability to produce reports about appointment patterns as needed.

**Employee must be able to work evenings as the facility's last patient is 7pm Monday - Thursday.**

Pay: $19.00 - $22.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- medical front desk: 1 year (required)

Work Location: In person