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Medical Front Desk Specialist

4 months ago

West Palm Beach, United States Palm Beach Dermatology Full time

Greet and check-in patients, ensuring a positive and welcoming experience, check out patient and make follow-up appointment. Collect copays, deductibles, and or coinsurance payments at visit.
- Answer phone calls and schedule appointments using the medical office's phone system
- Maintain patient records and update information as necessary
- Verify insurance coverage
*Assist with billing and coding tasks as needed and other front desk duties as required
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Coordinate referrals to other healthcare providers as directed by physicians
- Ensure the waiting area is clean and organized
- Provide excellent customer service and address patient inquiries or concerns

**Skills**:

- Proficiency in using medical office software systems and EMR
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with HIPAA regulations and maintaining patient confidentiality
- Previous experience in a similar role as a medical receptionist is preferred

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and skills may vary depending on the specific needs of the medical office.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance

Healthcare setting:

- Private practice

Schedule:

- Monday to Friday

Work Location: In person

Pay: $18.00 - $22.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

Work setting:

- In-person
- Office
- Private practice

Application Question(s):

- How many years of front desk experience in a Dermatology office?

Work Location: In person