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Care Coordination Specialist

4 months ago

Glendale, United States Senior Helpers - Glendale Full time

**Job Title**: Care Coordination Specialist

**Position Type**: Full-time/Part-time

**Overview**: We are seeking a dynamic and detail-oriented Care Coordination Specialist to join our team. The Care Coordination Specialist plays a pivotal role in ensuring the seamless coordination and scheduling of care services for our clients. This position requires exceptional organizational skills, strong communication abilities, and a passion for delivering high-quality care solutions to individuals in need.

**Responsibilities**:

- ** Client Scheduling**: managing and coordinating the scheduling of care services for clients, ensuring alignment with their needs, preferences, and care plans.
- **Caregiver Assignment**: Match caregivers with clients based on factors such as skills, personality fit, and geographical proximity, optimizing the client-caregiver relationship.
- **Documentation Management**: Maintain accurate and up-to-date records of client schedules, caregiver assignments, and any changes or modifications, ensuring compliance with regulatory standards.
- **Client Engagement**: Provide exceptional customer service to clients and their families, offering support, guidance, and reassurance throughout the scheduling process.
- **Training and Development**: Stay informed about industry trends, best practices, and technological advancements related to scheduling and care coordination, participating in training sessions and professional development activities as needed.

**Qualifications**:

- Previous experience in scheduling or care coordination, preferably in a home care setting.
- Strong organizational skills with the ability to manage complex schedules and competing priorities effectively.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Proficiency in computer software and scheduling systems, with the ability to adapt to new technologies quickly.
- Ability to work in a fast-paced environment, demonstrating flexibility and adaptability.
- Attention to detail and accuracy in documentation and record-keeping.

**Education**: Bachelor's degree in healthcare administration, social work, or a related field preferred. Relevant experience may be considered in lieu of formal education.

**Benefits**:

- Competitive salary
- Paid time off
- Professional development opportunities

Join our team and contribute to our mission of providing exceptional care and support to our clients and their families.