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Patient Access Associate

4 months ago

Urbana, United States OSF HealthCare Full time

**Overview**:
Expected pay for this position is $18.43 hour. Actual pay will be determined by experience, skills and internal equity.

This job is located in Urbana, IL.

Primarily days 7a-3:30p, 7a-7:30p. Rotation into 2nd shift based on department need. E/O Weekend. Holiday Rotation

24 hours a week.

***: The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF’s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.

**Qualifications**:
**PREFERRED QUALIFICATIONS**: Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology

OSF HealthCare is an Equal Opportunity Employer.