Call Center Receptionist

1 week ago

Shelton, United States Pediatric Healthcare Associates Full time

Pediatric Healthcare Associates is seeking full-time Call Center Receptionists to join our team. We’re looking for someone who has excellent customer service skills, is a team player, and has a strong work ethic. The Call Center staff is primarily responsible for handling patient calls and scheduling appointments, as well as other duties as assigned.

Averaging 30-37.5 hours per week (Full-Time) and may include evening and weekend hours. Schedules are flexible

Qualifications:

- Previous customer service experience (preferably in a call center).
- High school degree or equivalent
- Strong oral and written communication skills, with an emphasis on phone skills
- Ability to work as a team in a fast-paced environment
- Ability to multitask and prioritize work responsibilities

Experience in a healthcare setting with computer skills is preferred

Pay: From $19.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer Service: 1 year (required)
- Healthcare: 1 year (required)
- Phone Center: 1 year (required)
- Computer Skills: 2 years (required)

Work Location: In person

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