Appointment Scheduler

4 weeks ago

Shelton, United States Orthopaedic Specialty Group Full time
Job DescriptionJob Description

Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to:

  • Obtains the specified demographic information required
  • Acquires accurate insurance information
    • If they are a self-pay patient, advises them of the self-pay policy
    • Advises patient to obtain a referral if applicable with their insurance plan
    • Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information
    • Validates on-call appointments for non-participating insurances
  • Uses good judgment when determining urgency of the visit
  • Schedules patient appointments following office protocol
  • Obtain referring physician details updating patient and appointment details
  • Reschedules and cancels appointments as requested
  • Take Consults from the hospitals and forward appropriately

Qualifications

  • Minimum of a high school diploma or GED.
  • Secondary training in business school or college preferred.
  • 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.

Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

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