APPOINTMENT SCHEDULER
3 weeks ago
Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to:
- Obtains the specified demographic information required
- Acquires accurate insurance information
- If they are a self-pay patient, advises them of the self-pay policy
- Advises patient to obtain a referral if applicable with their insurance plan
- Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information
- Validates on-call appointments for non-participating insurances
- Uses good judgment when determining urgency of the visit
- Schedules patient appointments following office protocol
- Obtain referring physician details updating patient and appointment details
- Reschedules and cancels appointments as requested
- Take Consults from the hospitals and forward appropriately
Qualifications
- Minimum of a high school diploma or GED.
- Secondary training in business school or college preferred.
- 1 Year of experience in a medical office as a receptionist/appointment scheduler a plus.
Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.
OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.
Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.
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