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Bilingual Onboarding Specialist

3 months ago

Deer Park, United States Apache Industrial Services Full time

**Position Title**: Onboarding Specialist

**Position Reports To**:Office Manager

**Position Summary**

**Essential Functions**
- Assists Craft Professionals with translation via written and verbal ATS onboarding in both English and Spanish
- Supervises all onboarding Craft Professionals through the HASC, ISTC, and other clinics/training processes, ensuring craft professional retention
- Manages onboarding through completion, handles sensitive and confidential employee information ensuring superior customer service
- Troubleshoots and escalates (as necessary) onboarding issues as they arise
- Works closely and proactively with the HR Business Partners to review onboarding experiences and implement solutions to improve the onboarding process
- Completes I-9 via HRIS system
- Provides follow up for Craft Professional to ensure completion of clinic requirements and safety courses
- Provides daily/weekly updates to hiring managers regarding the Craft Professional’s compliance
- Other duties as assigned

**Education & Experience**
- Experience working within ATS or HRIS systems
- Experience with completing background checks via various web-based systems

**Knowledge, Skills, and Abilities**
- Ability to work collaboratively and build strong partnerships with management and field leaders
- Proficiency in computers including Microsoft Office (Word, Excel, PowerPoint, etc.)
- Must work well in a team atmosphere and communicate effectively both verbally and written
- Must be comfortable adapting to different personalities
- Must have a professional attitude and possess the ability to exercise good judgment when problem-solving
- Ability to work independently for day-to-day tasks to ensure onboarding goals and priorities are met
- Ability to effectively manage multiple projects, tasks, and priorities
- Excellent customer service skills
- Excellent verbal and written communication skills
- Strong attention to detail, accuracy, and time management
- Ability to demonstrate self-motivation and ownership of assigned work

**Work Conditions/Physical Demands**
- Remaining in a stationary position, often standing, or sitting for prolonged periods.
- Light work that includes moving objects up to 20 pounds.
- No adverse environmental conditions expected.

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Schedule:

- 8 hour shift
- Monday to Friday

**Language**:

- Spanish (required)

Ability to Commute:

- Deer Park, TX 77536 (required)

Work Location: In person