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Dental Front Office and Billing Coordinator
3 months ago
Job Title: Front Desk Manager/Billing Coordinator
Overview:
Join our team as a Front Desk Manager where you will play a crucial role in ensuring the smooth operations of our dental clinic. We are looking for a dedicated individual who excels in administrative tasks, possesses strong communication skills, and can provide exceptional customer service to our patients.
**Duties**:
- Oversee the front desk operations and ensure efficient patient check-ins and check-outs
- Manage appointment scheduling and coordinate with dental staff to optimize patient flow
- Handle patient inquiries in person and over the phone with professionalism and empathy
- Maintain electronic health records accurately and ensure compliance with medical administrative procedures
- Coordinate insurance verification and billing processes to support financial transactions
- Supervise front desk staff, provide training, and ensure adherence to clinic policies
- Collaborate with the dental team to address patient needs promptly and effectively
**Skills**:
- Proficiency in Eaglesoft or similar dental office management software
- Strong administrative skills with experience in medical terminology
- Familiarity with Dentrix or other ER systems used in dental clinics
- Excellent communication skills for interacting with patients and staff
- Ability to manage phone systems efficiently in a fast-paced environment
- Experience in providing medical administrative support within a healthcare setting
Nice-to-Have Skills:
- Previous experience working in a dental clinic setting
- Knowledge of HIPAA regulations and patient privacy laws
**Job Types**: Full-time, Part-time
Pay: $25.12 - $32.00 per hour
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
Ability to Commute:
- Santee, CA 92071 (required)
Ability to Relocate:
- Santee, CA 92071: Relocate before starting work (required)
Work Location: In person