Patient Services Coordinator
2 months ago
Inovi Fertility & Genetics Institute is a fertility practice committed to exceptional clincal care and cutting-edge reproductive technologies. Our focus is on providing an outstanding, compassionate and engaging patient experience. We currently have an opening for a Patient Services Coordinator & Receptionist to join our highly motivated and results driven team.
The Patient Services Coordinator & Receptionist initiates the patient experience at our Fertility Clinic. This is the first person our new patients speak to on the phone and who meets & greets them in the office. This person is critical to patient outreach and building relationships with patients. They will also schedule appointments, respond to questions & requests from patients and staff, and move our patients through a predetermined schedule of appointments. The daily patient flow through the office is overseen by the Patient Services Coordinator & Receptionist. In addition, this position supports our Patient Financial Services team.
Education and Experience
- High School Diploma required. Associate Degree or Healthcare Technical School Diploma preferred;
- Minimum 2 years’ experience in medical office patient services/front desk reception; women’s healthcare a big plus. Some medical assistant experience preferred.
- Hands-on experience with patient scheduling, insurance verification, collecting payments required;
- Excellent computer skills, both EMR and Microsoft office required. Keyboard skills of 25 wpm are required;
- Excellent interpersonal skills. Must relate well with patients, peers, physicians, and management. Must be genuinely concerned for people, respectful, and be able to use diplomacy and tact in challenging situations
- Ability to work in a high-standard and busy environment;
- Must be able to work rotating weekends and some holidays.
- Ability to speak Spanish fluently
Competitive salary commensurate with experience. Medical, dental and fertility benefits. Focus on team-building and helping employees reach their potential.
Please send your resume in confidence to us.
Our Women’s Healthcare Clinic is an Equal Opportunity Employer
Pay: $19.48 - $20.75 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
- Outpatient
Medical specialties:
- Reproductive Endocrinology & Infertility
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
**Education**:
- High school or equivalent (required)
**Experience**:
- Customer service: 2 years (preferred)
- Medical terminology: 2 years (preferred)
- Computer skills: 2 years (preferred)
**Language**:
- Spanish (required)
Work Location: In person
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