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Patient Services Coordinator
4 months ago
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records.
**Shift Timing: 9:30am - 6:00 pm**
**JOB SPECIFIC COMPETENCIES**
Communication with patients/family and multidisciplinary teams Patient/Family Interaction:
a.Greets, orients and answers questions.
b.Advises patients and family members of available services.
c.Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments.
d. Assist in maintaining a safe environment for patients, co-workers, and visitors.
Multidisciplinary Teams
a.Transcribe and coordinate physician orders
Record Maintenance Prepares and maintains appointment templates and/or patient records electronically and/or manually as directed.
Updates relevant patient information in order to maintain an accurate patient record.
Responsible for the security and confidentiality of patient information at all times.
Handles and processes a complex and varied series of documents and situations.
Notifies appropriate personnel of patient arrival and status, via Mosaiq and CARE/OneConnect
Schedule patient visits, physician appointments, diagnostic tests, procedures, and treatments. Reconciles appointments in both Radiation Oncology scheduling systems.
Quality Provides high quality services, processes, programs and products while consistently seeking ways to improve outcomes and enhance service.
Other duties as assigned
**Education**
**Required**: High school diploma or equivalent.
**Experience**
**Required**:Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.
**Must pass pre-employment skills test as required and administered by Human Resources.**
Additional Information
- Requisition ID: 168287
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 39,000
- Midpoint Salary: US Dollar (USD) 48,500
- Maximum Salary : US Dollar (USD) 58,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: No
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
- Science Jobs: No
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