Patient Services Coordinator

2 weeks ago


Houston, United States MD Anderson Cancer Center Full time

**SUMMARY**Schedules patient visits, physician appointments, diagnostic tests, procedures and treatments. Communicates pertinent information regarding appointments, scheduling, prepayment and financial counseling to patients, families, physicians, team members and other patient care areas. Interprets and coordinates physician orders. Prepares and maintains appointment templates and/or patient records.

**SCHEDULE**Monday - Friday 8:00 a.m. - 4:30 p.m. Alternating Saturday coverage.

**MISSION STATEMENT**
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.

**JOB SPECIFIC COMPETENCIES**
**Communication and Interaction**
Patient Interaction:
A. Greets patients, family members, faculty and other staff members upon arrival.

B. During wait times will physically and visually check on patients, assists them with any issues.

C. Provide the patient with correct information regarding their schedule and the preparations needed for their DI procedure. Provide printed information as requested or needed to patients.

D. Responsible for the security and confidentiality of patient information at all times.

E. Advises patients and family members of available services.

F. Schedule patient same day X-Ray tests, as needed

G. Communicates pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members and other patient care areas.

H. Assist in maintaining a safe environment for patients, co-workers, and visitors.

I. Ensure that all patient wristbands are accurate during the check-in process, including; patient name, MRN#, DOB, and Date of Service.

J. Provide service recovery as needed based on the applicable service recovery categories.

**Record Maintenance**
A. Updates relevant patient information in order to maintain an accurate patient record.

B. Responsible for the security and confidentiality of patient information at all times.

C. Handles and processes a complex and varied series of documents and situations.

**Financial Activities in accordance with established departmental processes**
A. Collects, reviews, and reconciles patient balance collections in accordance with established departmental processes.

B. Work with the FCC to financially clear patients with flagged accounts.

Other duties as assigned.

Required education: High school diploma or equivalent.

Required experience: Three years of relevant work experience. May substitute additional education for required experience on a one to one basis.

Must pass pre-employment skills test as required and administered by Human Resources.

Additional Information
- Requisition ID: 167226
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Days
- Minimum Salary: US Dollar (USD) 39,000
- Midpoint Salary: US Dollar (USD) 48,500
- Maximum Salary : US Dollar (USD) 58,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: No
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
- Science Jobs: No

LI-Onsite



  • Houston, United States Team1Medical Full time

    Job DescriptionJob DescriptionPatient Service CoordinatorZip Code: Houston, TX 77040 | Location: Northwest HoustonEmployment Type: Temporary | Workplace Type: On-siteHealthcare Specialty: Billing Services | Salary: $16 - $19 an hourTeam1Medical is seeking a Patient Service Coordinator to join their Northwest Houston team and will be responsible for...


  • Houston, United States Inovi Fertility & Genetics Institute Full time

    Inovi Fertility & Genetics Institute is a fertility practice committed to exceptional clincal care and cutting-edge reproductive technologies. Our focus is on providing an outstanding, compassionate and engaging patient experience. We currently have an opening for a Patient Services Coordinator & Receptionist to join our highly motivated and results driven...


  • Houston, United States Vitenas Cosmetic Surgery Full time

    JOB SUMMARY: Vitenas Cosmetic Surgery (VCS) is a large, well-established, well-respected, fast paced, cosmetic plastic surgery practice in the Galleria area of Houston. As one of the premier, luxury plastic surgery practices in the country, this medium-sized, small business with over thirty full- time employees, is in search of a Patient Service Coordinator...


  • Houston, United States Vitenas Cosmetic Surgery Full time

    JOB SUMMARY: Vitenas Cosmetic Surgery (VCS) is a large, well-established, well-respected, fast paced, cosmetic plastic surgery practice in the Galleria area of Houston. As one of the premier, luxury plastic surgery practices in the country, this medium-sized, small business with over thirty full- time employees, is in search of a Patient Service Coordinator...


  • Houston, United States Vitenas Cosmetic Surgery Full time

    JOB SUMMARY:Vitenas Cosmetic Surgery (VCS) is a large, well-established, well-respected, fast paced, cosmetic plastic surgery practice in the Galleria area of Houston. As one of the premier, luxury plastic surgery practices in the country, this medium-sized, small business with over thirty full- time employees, is in search of a Patient Service...


  • Houston, United States Vitenas Cosmetic Surgery Full time

    JOB SUMMARY:Vitenas Cosmetic Surgery (VCS) is a large, well-established, well-respected, fast paced, cosmetic plastic surgery practice in the Galleria area of Houston. As one of the premier, luxury plastic surgery practices in the country, this medium-sized, small business with over thirty full- time employees, is in search of a Patient Service...


  • Houston, United States MD Anderson Cancer Center Full time

    The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." As a Magnet Recognized Hospital, we have a community of nearly 3,000 professional nurses who provide our patients with excellent oncology nursing care. Oncology nursing excellence is a central pillar in MD...


  • Houston, United States Neurosurgical Group of Texas Full time

    Job DescriptionJob DescriptionA prestigious private neurosurgical group practice in the heart of the Texas Medical Center, seeks a Clinical Patient Coordinator with several years of highly complex experience working as a nursing/medical assistant, preferably in surgical practice to join our team!Our practice was founded over 30 years ago and is the largest...


  • Houston, United States Neurosurgical Group of Texas Full time

    Job DescriptionJob DescriptionA prestigious private neurosurgical group practice in the heart of the Texas Medical Center, seeks a Clinical Patient Coordinator with several years of highly complex experience working as a nursing/medical assistant, preferably in surgical practice to join our team!Our practice was founded over 30 years ago and is the largest...


  • Houston, United States Plastic Surgery Clinic Full time

    Job DescriptionJob DescriptionSeeking full-time Patient Care Coordinator (PCC) for a Plastic Surgery & Aesthetic practice in Houston, TX. This position serves as the liaison between our Providers and patients and is the main point of contact for cosmetic inquiries. This individual must have a dynamic and outgoing personality, professional appearance,...


  • Houston, United States Plastic Surgery Clinic Full time

    Job DescriptionJob DescriptionSeeking full-time Patient Care Coordinator (PCC) for a Plastic Surgery & Aesthetic practice in Houston, TX. This position serves as the liaison between our Providers and patients and is the main point of contact for cosmetic inquiries. This individual must have a dynamic and outgoing personality, professional appearance,...


  • Houston, United States The Orthopedic Sports Clinic Full time

    Duties include but not limited to: - Engaging with patients to foster the practice-patient relationships - Conducting phone calls, scheduling appointments, proper documentation, and collecting outstanding patient’s balances (surgeries or otherwise) - Facilitating the financial transactions of surgical and office procedures (discussing costs and financial...


  • Houston, United States Lymphedema & Wound Care Consultants of America, Inc. Full time

    We are looking for an experienced Patient Care Coordinator to join our team! Daily Responsibilities: Pay: $10.00 - $15.00 per hour **Benefits**: - Dental insurance - Health insurance - Paid sick time - Paid time off - Paid training - Vision insurance Schedule: - 8 hour shift - Day shift - Monday to Friday - No nights - No weekends - Overtime Work...


  • Houston, United States Advanced Hair Restoration Full time

    Join our dynamic team in Houston, Texas, as a Patient Care Coordinator. As the heart of our patient experience, you will play a pivotal role in providing exceptional care and support to our clients on their journey to confidence and rejuvenation. Your days will be filled with meaningful interactions, coordinating appointments, and ensuring seamless...


  • Houston, United States Senior PsychCare Full time

    **About us**: Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older...

  • PATIENT COORDINATOR

    5 days ago


    Houston, TX 77063, USA, United States TN Specialty Dental Services, PLLC Full time

    Job Type TemporaryDescriptionDuties/Responsibilities:Deliver a distinctive patient experience with every patient both in person and over the phoneAnswer calls, and schedule new and existing patients for dental treatmentWelcome patients into the office upon arrival, gathering necessary information such as patient demographics, insurance information, and...


  • Houston, TX, USA, United States Ultimate Staffing Services Full time

    If you have a passion for assisting individuals in a healthcare setting and possess strong BILINGUAL communication skills, Ultimate Staffing has a position for you! We are currently seeking Bilingual Patient Services Representatives for various locat Patient Services, Representative, Patient, Healthcare, Staffing, Customer Service


  • Houston, United States Senior PsychCare Full time

    About us: Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults...


  • Houston, United States MD Anderson Cancer Center Full time

    The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public. **SUMMARY** The Primary...


  • Houston, United States Senior PsychCare Full time

    Job DescriptionJob DescriptionSalary: $17-$20/ per hour depending on experienceAbout us:Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and...