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Front Desk Associate

3 months ago

Van Nuys, United States WASH MY DOG VAN NUYS LLC Full time

**Benefits**:

- 401(k)
- Competitive salary
- Employee discounts

**Benefits/Perks**
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
- Fun Working Environment
- Interact with Pets

**Job Summary**
Are you a pet lover with a passion for customer service? If so, we’d like to hear from you We are seeking an outgoing and organized individual to be the **Front Desk Associate** at our busy grooming salon. As the Front Desk Associate, you will be the first point of contact for our customers. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that our grooming salon is a welcoming place.

**Responsibilities**
- Greet owners as they arrive
- Check-in animal patients for their appointments
- Collect and confirm pet and owner information
- Answer phones
- Schedule, confirm, and cancel appointments
- Process payments
- Other administrative duties, as assigned

**Qualifications**
- Excellent customer service skills
- Effective communication with clients and coworkers
- Comfortable working with a variety of animals
- Proficient in Microsoft Office, scheduling software, and other technology
- Bilingual (English & Spanish speaker)