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Seasonal Product Operations Coordinator
2 weeks ago
**Summary**
**Responsibilities**
- **Facilitate Operational Readiness**:Prepare Operations teams by providing essential resources, information, and processes needed to support new products. This involves creating training materials, run-books, documentation, and resolution paths to ensure teams are equipped for success.
- **Support Live Streaming Operations**: Assist in the execution of live digital streaming shows on NFL-owned and operated platforms, such as the NFL app for mobile/tablet/CTV, Fantasy app, and web browsers. Ensure smooth operation during live events to deliver an exceptional viewing experience to fans.
**Required Qualifications**
- Rapid ability to learn new systems and programs.
- Strong problem-solving skills and a proactive attitude towards driving positive change.
- Excellent interpersonal, verbal, and written communication skills.
- Demonstrated ability to collaborate effectively with teams.
- Capacity to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Availability to work on all NFL Game Days, including Preseason, Regular Season, and Playoffs, in-office, as well as holidays such as Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and New Year's. Sound knowledge of sports and digital sports products.
**Preferred Qualifications**
- Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred
- 1-3 years’ experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
- Prior experience with Live event support
**Other Key Attributes / Characteristics**:
- Ability to comprehend and document business rules effectively.
- Strong attention to detail and exceptional organizational skills. Avid interest and knowledge of NFL football.
**Salary / Pay Range**
**Terms /Expected Hours of Work**
- 40 hours per week
- Seasonal, 7-month role
- Must be flexible to work weekends (specifically Sundays in-season)
- Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
- Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's).
- Required to work from Inglewood, CA office
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