Catering Sales Manager

3 weeks ago


Norfolk, United States Hilton Technologies Full time

Catering Sales Manager - Franchise

Job Requirements
1. Understand the target market segment(s) and sales plan (by segment, year, and month) for achieving the established sales booking goal.

2. Continually upsell the client with themes, décor, menu selection, space planning over and above the contracted food and beverage minimum and to deliver the desired experience.

3. Establish lead sources for each target market segment and develop solicitation plan to meet weekly sales activity quotas: calls, site visits, and outside calls.

4. Report progress punctually and proactively with the Director of Catering and Convention Services on planned and actual activity in daily pre shift, 1 on 1 meeting, and daily business review.

5. Follow the steps in the Group Sales Operating Plans to set up a customer, record solicitation activity, and prepare contracts in the CRM.

6. Use Selective Sell Guidelines and rates, dates, space, and menus approved in Daily Business review prior when extending sales contracts to clients.

7. Elevate any nonstandard or post sale request to the DOCCS for review and approval.

8. Cultivate sales relationships with contacts identified as realistic sources of business and use sales and marketing entertainment allocated funds effectively.

9. Participate in any Gold Key/PHR or franchise related sales programs including responding to brand generated leads.

10. Prepare and distribute accurate and timely Banquet Event orders (BEOs).

11. Attend Daily Business Review Meetings presenting new business for approval.

12. Actively participate in sales presentations, property tours and customer meetings

13. Professionally represent the hotel in community, at industry organizations and events and while entertaining clients.

14. Lead special projects and other responsibilities as assigned. Participate in task forces and committees as requested.

**Disclaimer **This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.



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