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Office Manager

2 months ago


Conroe, United States James Pearson - State Farm Agent Full time

**ROLE DESCRIPTION**:
AsOffice Manager - State Farm Agent Team Member withJames Pearson - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. James Pearson - State Farm Agent is eager to bring aboard your collaborative presence.

**RESPONSIBILITIES**:

- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

**QUALIFICATIONS**:

- Excellent communication skills - written, verbal, and listening
- Experience in insurance required
- Experience in managing preferred
- Proactive in problem-solving
- Able to work in and manage a team environment
- Able to coordinate and collaborate with others to achieve agency goals.
- Able to succeed in a fast-paced environment
- Property and Casualty License
- Life and Health License

**BENEFITS**:

- Simple IRA
- 401K
- Salary plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $