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Office Operations Coordinator
2 months ago
As an integral part of our organization, the Office Operations Coordinator plays a vital role in ensuring the smooth functioning of our offices. This position is ideal for individuals who are passionate about making a positive impact in the healthcare sector while leading a dedicated team.
Key Responsibilities:
- Provide leadership and oversight for daily operations, ensuring employee supervision, training, and development.
- Enhance patient satisfaction through quality assurance and maintaining the financial integrity of the office.
- Collaborate closely with the administrative team to manage insurance verifications, authorizations, and scheduling.
- Travel between office locations as required, dedicating approximately 50% of work time to this task.
- Organize staff responsibilities to maximize efficiency and leverage individual skills.
- Monitor patient flow and operational processes to ensure effective service delivery.
- Work alongside the management team to foster open communication and uphold the highest standards of patient care.
- Set performance goals for staff and motivate them to achieve these objectives.
- Support the Office Supervisor in managing staff and improving operational efficiencies.
- Conduct performance evaluations for team members.
Qualifications:
- Associate's degree in business administration or a related field is required; a Bachelor's degree is preferred.
- A minimum of 3 years of experience in the healthcare industry is essential.
- Demonstrated supervisory or management experience with a focus on team performance.
- Experience in front office operations, including insurance processes and scheduling.
- Proficient in MS Office Suite and other relevant software.
- Background in financial management, including budgeting and accounting.
- Ability to work collaboratively within a multidisciplinary team.
- Strong interpersonal and communication skills to build effective relationships.
- Proven expertise in quality improvement and customer service.
- Excellent conflict resolution abilities and a proactive approach to challenges.
What We Offer:
- Competitive salary with performance-based bonuses.
- Comprehensive training programs.
- Medical, dental, vision, and retirement benefits.
- Generous paid time off and holiday policies.
- Tuition assistance for professional development.
- Opportunities to positively impact the communities we serve.
At US Fertility, LLC, we value individual strengths and are committed to fostering personal and professional growth. Our core values guide our daily operations and help us maintain a supportive and rewarding work environment.