Current jobs related to Bdc Representative - Santa Monica - LAcarGUY
-
BDC Representative
4 days ago
Rancho Santa Margarita, California, United States Santa Margarita Toyota Full timeJob Title: BDC AgentWe are seeking a highly motivated and customer-focused BDC Agent to join our team at Santa Margarita Auto Group. As a BDC Agent, you will play a critical role in driving sales and customer satisfaction by providing exceptional service and support to our customers.Job Summary:The BDC Agent will be responsible for handling customer...
-
Service BDC Personnel
3 weeks ago
Santa Fe, United States National Automotive Training Academy Full timeJob DescriptionJob DescriptionWe are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.To be...
-
Automotive Service BDC Representative
3 weeks ago
Santa Fe, New Mexico, United States Sonic Automotive Full timeJob OverviewAt Toyota of Santa Fe, part of the Sonic Automotive family, we are dedicated to fostering a professional environment where you can thrive. Our network of over 100 dealerships prioritizes your growth and success, providing the resources and support necessary for a fulfilling career.Why Join Us?We maintain the lowest turnover rate in the...
-
Automotive Service BDC Representative
4 weeks ago
Santa Fe, New Mexico, United States Sonic Automotive Full timeCompany Overview At Toyota of Santa Fe, part of the Sonic Automotive family, we provide the opportunities, resources, and support necessary for professional growth and development. Our network of over 100 dealerships prioritizes more than just inventory movement; we are dedicated to your success and future. Why Our Associates Enjoy Working Here: We maintain...
-
Service BDC Representative
3 weeks ago
Santa Fe, New Mexico, United States Sonic Automotive Full timeJob Summary:The Service BDC Associate plays a vital role in delivering exceptional customer experiences by responding to online inquiries and generating service appointments. This position requires a high level of professionalism, accuracy, and courtesy in all interactions.Key Responsibilities:Respond to online customer inquiries in a prompt, professional,...
-
Customer Service Representative
4 weeks ago
Santa Monica, California, United States LAcarGUY Full timeJoin a dynamic team at LAcarGUY as we seek a Customer Service Representative for our Service Business Development Center. Key Responsibilities The Customer Service Representative serves as the vital communication bridge between our clients and the automotive dealership. We are in search of individuals who are passionate about customer interaction and can...
-
Automotive Service BDC Representative
4 weeks ago
Santa Fe, New Mexico, United States Sonic Automotive Full timeCompany Overview At Toyota of Santa Fe, part of the Sonic Automotive family, we provide the resources and support necessary for professional growth and development. Our network of over 100 dealerships prioritizes not just inventory movement, but also your success and future. Why Our Associates Enjoy Working Here: We maintain the lowest turnover rate in the...
-
BDC Agent
3 months ago
Rancho Santa Margarita, United States Santa Margarita Toyota Full timeJob DescriptionJob DescriptionSanta Margarita Auto Group is currently seeking a full-time BDC Representative for our expanding dealership group! This is the perfect entry level position for individuals looking to get a foot in the door in the automotive industry and learn how sell yourself, your organization, and your product! We're looking for exciting...
-
Automotive Service BDC Representative
4 weeks ago
Santa Fe, New Mexico, United States Sonic Automotive Full timeCompany Overview At Toyota of Santa Fe, part of the Sonic Automotive family, we provide a supportive environment where you can grow and advance your career. Our extensive network of over 100 dealerships prioritizes your success and invests in your future. Why Our Associates Enjoy Working Here: We maintain the lowest turnover rate in the industry.We offer...
-
BDC Customer Service Representative
4 months ago
Rancho Santa Margarita, United States Santa Margarita Ford Full timeJob DescriptionJob DescriptionSanta Margarita Ford is currently seeking a full-time BDC Service Appointment Coordinator who is comfortable assisting guests over the phone or online to coordinate their vehicle service needs. This is an entry level position for anyone looking to start a career in the automotive business. Here at Santa Margarita Ford, we pride...
-
Sales Operations Manager
4 weeks ago
Santa Fe, New Mexico, United States Crossroads Hyundai Full timeJob OverviewWe are seeking a dedicated Sales Operations Manager to enhance our dynamic team. The ideal candidate will possess a proven history of achieving targets and will be passionate about mentoring and guiding others. Daily responsibilities will include supervising a sales team and ensuring exceptional customer support.Benefits401K PlanHealth...
Bdc Representative
4 months ago
**Business Development Center (BDC) Representative**
**Honda Santa Monica**
**Responsibilities**
The BDC Representative acts as the communication link between the customer and automotive dealership. The BDC Representative is responsible for confirming and rescheduling service appointments via inbound/outbound calls.
- Follow script and guidelines on each and every phone call.
- Master Power Tracks and use appropriately.
- Ensure phones are not left unattended during scheduled shift.
- Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately; assume ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
**Qualifications**
- **Previous Call Center/Customer Service experience is required.**:
- Prior Automotive Dealership/BDC experience is highly preferred.
- Excellent verbal and written communication skills.
- Proven ability to provide clients with a first call resolution.
- Ability to develop strong client relationships and adjust as needed for each customer.
**Benefits**
- Medical insurance
- Dental insurance
- Vision insurance
- Paid Holidays & PTO
- 401(k)
- Life insurance
- Employee assistance plan
- Disability insurance
- Paid training
**Compensation**
- The position pays $18.00/hour, plus bonus based on performance such as Individual Appointments Shown.
- Please keep in mind that this range may vary depending on skills, experience, job-related knowledge, and location._
**Hiring Requirements**
- 18 years or older
- All potential employees must pass pre-employment testing including a background check and drug screen