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Csr - Customer Service Representative
4 months ago
Customer Service Representative - Job responsibility
Expanding high-volume plumbing service company is looking to on-board a new customer service representative with exemplary office skills. This is a full-time position.
- Answer telephone and schedule incoming service calls
- Make customer follow-up calls
- Dispatch technicians to jobs
- Follow set communication procedures, guidelines and policies
- Participate in various marketing efforts
- Answer website scheduling requests
- Track advertising sources
- Go the extra mile to engage customers
Other skills given extra consideration include:
**Light bookkeeping experience**
**Excel/Google Sheets/Basic Spreadsheet experience**
- Excellent communication skills
- Data Entry Skills
- Ability to multitask, prioritize, and manage time effectively
- Administrative Writing Skills
- Strong phone contact handling skills and active listening
We offer superior benefits that are unmatched in our industry, including:
- Health & Dental Insurance
- 401K Program
- Excellent Starting Wages
- Career Advancement
- Paid Holidays
- Positive Team Atmosphere
The starting pay for the role will range from $20.00 to $25.00 an hour depending on previous experience and skills.
Pay: $20.00 - $25.00 per hour
Expected hours: No less than 40 per week
**Benefits**:
- 401(k)
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Ability to Relocate:
- Bohemia, NY 11716: Relocate before starting work (required)
Work Location: In person
