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Export & Logistics Operations

4 months ago

Elk Grove Village, United States LOGISTEED America, INC Full time

**Summary**:
The Export and Logistics Operations Specialist reports to the LOGISTEED-America, Inc. Branch Manager.

**Qualities**:

- Ethical with sound judgement
- Possess a passion to help team members
- Detail-oriented
- Reliable, follows through
- Balances team’s needs with goals of organization
- Outstanding written, verbal, presentation and organization communication skills

**Essential Duties & Functional Responsibilities Required**

**Required Knowledge Skills & Abilities**

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Perform tasks safely
- Ensure area housekeeping requirements are met
- Abide by all OSHA rules and LOGISTEED-America, Inc. safety practices
- Meet established procedures and productivity, safety and quality standards
- Meet attendance & punctuality standards
- Communicate both orally and in writing in a clear and concise manner
- Assist in maintaining the security and safety of the warehouse
- Count or verify freight for accuracy and/or damage and infestation
- Will require a background, experience and ability to work in Cargowise
- May perform labeling, sorting, wrapping, packing and repacking for shipments as needed
- Cross train to all functions in Export and Logistics Operations
- Investigate and plan the most appropriate route for a shipment, taking into account the nature of the goods, cost, transit time and security
- Negotiate contracts, transportation and handling costs
- Obtain, check and/or prepare all transportation documentation to meet Customs and insurance requirements, packing specifications, and compliance with local and international regulations
- Liaise with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements
- Arrange air/ocean transport for urgent and high-value freight and managing the risk door to door
- Arrange courier and specialist hand-carry services
- Work closely with customers, colleagues and third parties to ensure smooth operations to deadlines
- Maintain communication and control through all phases of the journey, including the production of management reports and statistics
- Maintain current knowledge of relevant legislation, political situations and other factors that could affect the movement of freight
- Manage multiple customers across the globe coordinating shipments between multiple carriers and modes of transportation
- Perform other duties as assigned by the Manager

**Competencies**:

- Strategic Thinking
- Problem Solving/Analysis
- Project Management
- Communication Proficiency
- Personal Effectiveness/Credibility
- Multi-tasking

**Educational and Experience**

**Requirements and Preferences**:

- High school diploma / GED
- Experience in the cargo transportation industry
- Effective, clear, and concise communication skills
- Detail oriented with ability to solve problems independently as well as in a team environment
- Demonstrated experience interacting, developing and maintaining customer relationships
- Proven success in and improving quality, service, safety and client relationship in a fast-paced high-pressure setting
- Proven competencies in Microsoft Office products
- Ability to understand any and all safety requirements and regulations (OSHA)
- Ability to pass all TSA background requirements
- Understand and comply with EMCP (Export Management & Compliance Program)
- Ability to work flexible hours according to business needs

**Additional Eligibility Qualifications**:

- Ability to read, analyze and interpret spreadsheets and business documents
- ** Ability to respond effectively and efficiently to customer requests and questions of the most sensitive inquiries or complaints**:
**Work Authorization/Security Clearance (if applicable)**:

- Must be legally authorized to work in the United States

**Other Duties**:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

***Physical Requirements**:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; sto