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Referral Program Coordinator

3 months ago

Arlington, United States Bloom Health Centers Full time

**Referral Program Coordinator**
- Job Type: Full-Time_
- Annual Salary: $75,000 - $85,000_
- Reports to: Sr. Director of Operations_
- Supervisory Responsibilities: None_
- Work Location: DMV Area_

**Who We Are**
- **Mission**_

We believe that **no one should feel alone**, and we are sure you feel the same. We are a Maryland, Delaware, and Virginia company specializing in providing traditional and innovative psychiatric & psychotherapy treatments. We are rapidly growing and are looking for a motivated Community Outreach Coordinator to grow with us. Bloom Health Centers provides comprehensive behavioral health services delivered by a group of competent, independent practitioners. We diagnose and treat children, adolescents, adults, and the geriatric population. Psychological testing and neuropsychological testing are available for a variety of disorders, including ADHD, brain injuries, head trauma, and memory problems.
- **Vision**_

Too many people dismiss their mental health needs by assuming it will get better or that they can “tough it out.” For many people, this simply is not true. At Bloom Health Centers, we want to help you find the balance and perspective you need to live your best life. And since people can struggle with their mental health at any point in their lifetime, we work with clients of all ages. Our dedicated team of psychiatrists, therapists, and psychologists, focus on producing positive results through treatment of stress, anxiety, depression, PTSD, and many other disorders. Our foundation of success is based on our ABCs:

- **A**ll as One
- **B**e the Change
- **C**ourage to Care

**About the Role**

We are expanding and seek a talented Referral Program Coordinator to join our team.

As the Referral Program Coordinator, you will cultivate existing & new partnerships with practices, payors, and all other vendors intended to grow the company. You will collaborate with the Community Outreach Coordinator and members of leadership to manage relationhsips with referral partners and ensure that patients referred by partners adequately receive their intended services.

**Responsibilities**:

- Meet weekly with Nurse Navigators regarding referrals
- Oversee community outreach services
- Schedule new patient referrals
- Attend weekly meetings with relevant company partners
- Collaborate with the Patient Care Experience staff to ensure all referral processes are being followed
- Schedule patients follow up appointments
- Maintain and track appropriate documentation to uphold knowledge on patient referrals
- Other duties as assigned by leadership

**Competencies**
- Comfortable initiating contact with healthcare providers and front desk representatives.
- Skilled in establishing rapport. Excellent written and _oral communication skills_.
- Creative mindset: ability to _think out of the box._
- Ability to _work independently._
- Strong teamwork, _time management_, and project management skills.
- Demonstrated initiative and attention to detail.

**Qualifications**
- Cumulative experience in marketing/sales, outreach, and/or building client relationships
- Bachelor’s Degree
- Computer experience with Office 365/One Drive and Microsoft Office products
- Basic knowledge of public relations
- Familiarity with CRM databases or _willingness to learn_

**Benefits**
- Health Insurance
- Company-Provided Life Insurance
- Voluntary Benefits
- PTO
- Holidays
- No Weekend Work
- 401(k) Matching

**Other Requirements**
- All offers of employment at Bloom Health Centers are contingent upon clear results of a thorough background check.
- Bloom Health Centers is committed to creating a diverse and inclusive workforce and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws._

Pay: $75,000.00 - $85,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

**Experience**:

- referral coordination: 1 year (preferred)

Ability to Commute:

- Arlington, VA (required)

Ability to Relocate:

- Arlington, VA: Relocate before starting work (required)

Work Location: On the road