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Call Center Agent
4 months ago
We are seeking a motivated Call Center Agent to join our team. We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will handle inbound and outbound calls, address customer inquiries, resolve issues, and provide information about our products and services.
**Duties**:
- Handle inbound and outbound calls in a professional manner
- Provide information about products or services
- Assist customers with orders, inquiries, and issue resolution
- Up sell products or services to increase revenue
- Communicate effectively with customers using phone etiquette
- Analyse customer needs to recommend the best solutions
**Skills**:
- Previous experience in sales or customer service preferred
- Strong problem-solving abilities and attention to detail
- Strong communication skills and a friendly demeanour
- Ability to multitask and manage time effectively
Pay: From $39,864.00 per year
**Benefits**:
- 401(k)
- On-the-job training
- Paid time off
- Parental leave
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- In-person
Ability to Commute:
- Freehold, NJ 07728 (preferred)
Work Location: In person
