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Medical Receptionist/front Desk

3 months ago

Cypress, United States Blades Wellness and Aesthetics Full time

Front desk receptionist will be responsible for peforming all functions necessary to maintain the efficient workflow of all front desk receptionist duties.

**Essesential Duties and Responsibilities**:

- Greet all patients as they arrive in a friendly, courteous, and professional manner
- Demonstrate and maintain a working knowledge of customer service principles, and departmental expectations regarding customer service
- Document in the computer system all necessary demographic, insurance, and financial information
- Maintain patient charts; including creating new files, scanning files into the computer system, filing, shifting, and breaking down charts
- Perform clerical duties, including mail delivery, faxing, copying, and scanning
- Responsible for answering, screening, and directing incoming phone calls
- Collect applicable financial payments
- Schedules Follow-up appointments
- Helping patients complete their online forms and demographics
- Maintaining a clean and organized lobby
- Handling multiple phone lines
- Multi-tasking capabilities and detail oriented
- Experience with utilizing basic computer software required
- Willingness to consistently provide concierge level customer service required
- Excellent communication and organizational skills
- Flexibility in scheduling to ensure front desk coverage needed and dependable
- Perform other duties as assigned

Pay: $15.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Retirement plan

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Medical receptionist: 1 year (preferred)

Work Location: In person