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Medical Office Receptionist

2 months ago

Cypress, Texas, United States NeueHealth Full time

Company Overview:
At NeueHealth, we are dedicated to revolutionizing healthcare by fostering a value-driven approach that enhances the consumer experience and optimizes care delivery.

Position Summary:
The Front Desk Medical Receptionist plays a vital role in the seamless operation of our healthcare facility. This position is responsible for providing essential administrative support while ensuring a welcoming environment for patients.

Key Responsibilities:
- Manage patient check-in and check-out processes efficiently.
- Utilize various software applications, including Microsoft Office Suite, to maintain accurate patient records.
- Conduct insurance verifications and secure necessary consent forms.
- Respond to patient inquiries promptly and courteously.
- Direct phone calls and greet patients in a professional manner.
- Adhere to all safety and security protocols, safeguarding sensitive information and access codes.
- Optimize provider schedules to enhance patient satisfaction through effective appointment management.
- Maintain office supplies and equipment, anticipating needs and facilitating timely orders.
- Perform additional tasks as required to support clinic operations.

Qualifications:
- High school diploma or GED equivalent.
- Minimum of one year of experience in a receptionist role.
- Bilingual proficiency in English and Spanish is preferred.
- Strong customer service orientation and computer literacy.

Professional Attributes:
- Commitment to patient confidentiality and ethical standards.
- Compassionate demeanor and approachability.
- Dependable and trustworthy with exceptional organizational skills.
- Proficient written and verbal communication abilities.

Work Environment:
This position primarily operates within a clinical setting, requiring active engagement with patients and the ability to perform various physical tasks.

As an Equal Opportunity Employer, NeueHealth embraces diversity and is committed to creating an inclusive environment for all employees.