Event Services Supervisor

4 weeks ago


Kalamazoo, United States Greenleaf Hospitality Group Full time

Overview:
**Top Reasons to Work With GHG**:

- We are one of the Nation's 101 Best and Brightest Companies to work for
- You’ll have the opportunity to work with a team that is fun, creative, and enthusiastic
- You will have the opportunity to grow your skills and experience in an environment that fosters growth and development.

**Responsibilities**:
**What You’ll Be Doing**

Assist in planning, overseeing, and executing events on and off the property. Supervise the event staff at all function stages, from set-up to breakdown, while maintaining high-level service excellence standards.
- Provide a warm welcome and fond farewell to all guests.
- Assist managers with planning the layout and logistics of events.
- Supervise event timelines to ensure prompt service.
- Supervise the setup of events.
- Provide visible floor presence during service and coordinate food and beverage service.
- Anticipate and respond quickly to guests' requests, questions, and feedback..
- Ensure all event spaces remain neat, clean, and organized.
- Ensure that all applicable safety regulations are communicated and adhered to.
- Check all meeting room setup details and ensure all rooms are set in alignment with banquet event orders.
- Participate in BEO/Packet/Pre-Conference meetings as required by leadership.
- Assist in generating useful historical information for use in future events.

Qualifications:
**What You Need for this Position**:

- High school diploma or GED required.
- 1-2 years of event or food and beverage experience
- Leadership experience is a plus.
- Exhibit a self-starting personality with an ability to remain calm under pressure.
- Exhibit passion for providing the highest level of customer service.
- Demonstrate excellent communication skills providing clarity and instruction to staff along with clarity and responsiveness to guests, vendors, and department heads— both verbally and in writing.
- Must be willing to work alongside and help the team with their job duties as needed.
- Demonstrate excellent time management skills.
- Maintain a professional appearance and manner at all times.
- Ability to lift and move heavy furniture and stand for long periods of time.
- Willingness to work long hours, irregular shifts, weekends and holidays.
- Able to stand for long periods of time, up to 8 hours or more
- Able to stoop and bend
- Able to lift up to 40 pounds from time to time
- Able to safely work with potentially dangerous chemicals and equipment
- Able to comply with safety and health code standards
- Able to handle responsibilities that require repetitive motion tasks

**What's in it for You**
- 401k with contribution match (Full-Time option)
- Medical/Dental/Vision (Full-Time option)
- Health and Wellness reimbursement
- 10% Discount on GHG outlets
- Complimentary Meal Break
- Discounted Hotel Rates


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