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Beauty Consultant
4 months ago
**Job Qualifications**:
- Strong background in beauty & cosmetics sales
- Proficiency in POS systems and retail sales techniques
- Excellent customer service skills and cash handling experience
- Familiarity with retail math and cash register operations
- Experience in upselling products and conducting product demos
- Multilingual abilities, especially in Chinese, a plus
**More details**
We offer fantastic training to make you a great Beauty consultant. We require a few skills you should already have:
- Strong interest and knowledge of cosmetic products and accessories
- Welcoming and helpful attitude toward guests and other team members
- Learn and adapt to current technology needs
- Effective communication skills
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Accurately handle cash register operations
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 40 pounds
- Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
**As a Toyko & Beauty's Beauty Consultant, each day brings new experiences, but typical responsibilities often include**:
- Greet guests warmly, creating a welcoming atmosphere for all.
- Utilize observation skills to discern guest needs and adapt communication accordingly.
- Familiarize yourself with store tools to comprehend key metrics, sales objectives, inventory levels, and guest traffic patterns.
- Maintain product availability by ensuring the store is well-stocked and organized, facilitating an effortless shopping experience.
- Stay updated on trends and brand guidelines, implementing visual standards and merchandising guides to create an appealing shopping environment.
- Utilize test sample to provide personalized recommendations and enhance the guest experience.
- Master knowledge of store offerings to address guest concerns and enhance their shopping experience.
- Balance task completion with guest interaction, prioritizing guest engagement.
- Execute product assortment changes and maintain a visually appealing sales area.
- Ensure accurate signage placement for designated categories and stay informed about promotional products.
- Implement planograms and sales plans for designated categories, conducting daily price changes.
- Efficiently fulfill backroom replenishment needs and guest requests.
- Maintain backroom organization standards, including backstock management.
- Emphasize guest engagement while balancing tasks.
- Express genuine gratitude to guests for choosing Toyko& Beauty and offer assistance for future visits.
- Uphold ethical conduct, safety protocols, and compliance standards.
- Prioritize safety and identify and address potential hazards.
**Job Types**: Full-time, Part-time, Seasonal
Pay: $18.00 - $20.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- Employee discount
- Flexible schedule
Schedule:
- Evenings as needed
- Evening shift
- Holidays
- Morning shift
- On call
- Rotating weekends
- Weekends as needed
People with a criminal record are encouraged to apply
**Experience**:
- Product demos: 1 year (preferred)
- Customer service: 1 year (required)
Ability to Commute:
- San Jose, CA 95112 (required)
Work Location: In person