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Customer Service

4 months ago


Newark, United States Cruise America, Inc. Full time

**We have what you're looking for**

Cruise America is the nation's **LARGEST** RV rental company and adventure provider

We are currently seeking a **Customer Service - Front Desk Rental Agent**
- **$22.00 An Hour Plus **_COMMISSION_****_
- **WEEKEND AVAILBILITY IS A MUST**_

**No experience necessary, **we offer on the job training

**RENTAL AGENT POSITION DETAILS**

Our Front Desk Rental Agent position offers a truly unique experience. Think about mixing a car rental agent and a hotel front desk agent. You will be helping our guests check-in and start their own personal adventure.
- Maintain cleanliness of the RV Rentals
- Check guests in and out of their RV rental
- Take guests on walk-though of their unit
- Explain basic functions of different parts of RV
- Ensure Customer Satisfaction
- "Up sell" as appropriate

**RENTAL AGENT REQUIREMENTS**
- Excellent customer service skills
- Attention to Detail
- Superior communication skills
- Desire to work and learn
- Dependability
- 18 years of age or older
- High school diploma or equivalent
- Authorization to work in the U.S.
- **Complete pre-employment background check and drug screen** (screenings do not test for marijuana) **within seven (7) days of employment**

**JOIN OUR TEAM, CLICK APPLY NOW**

**Cruise America is proud to be **employee owned**. We believe our employees should share in the success of our company in a tangible way. That's why we created an Employee Stock Ownership Plan ("ESOP"). Participating in the ESOP program means **employees are part owners** of the company and benefit financially from a job well done. In this way, there is a direct incentive for employees to work hard and take pride in what they do. **Cruise America's ESOP never involves contributions from the employees**; all contributions are entirely made by the company.

Pay: $22.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 1 year (preferred)

License/Certification:

- Driver's License (required)

Work Location: In person